Forum Rules [Updated 12/21/2016]


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my old acc gone, didnt change mobile phone.

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  • my old acc gone, didnt change mobile phone.

    Hi kabam, just before 20 mins i open heroes of camelot and asked me for login or play as guest... until now i didnt have to do that.. when i clicked play as guest it throws me in other relaim and new acc...
    I play in tristan-88 , 68 lvl... just want to ask can you do something?? If you want evidance iam close to my guild leader there... just want my old acc back... ty

  • #2
    Same problem here
    realm: lancelot-42
    name: sinaroth


    • #3
      Hi, after the last update I lost all the progress a year of playing. Please fix this problem. My nick in the game is Gohan and the kindom merlin-23. Thanks


      • #4
        Same with me, linked in via google+, progress lost
        realm: Mordred 60
        Name: Maredon
        Device: AndroidPhone
        reinstalled app already!


        • #5
          same problem here, login via google+
          Name: collis
          realm: Excalibur-70
          Device: samsung s3
          tried all the troubleshooting steps but didnt work.


          • #6
            i just had this problem too ((
            Name: Nick
            [email protected].84
            Device: s5 device


            • #7
              same here. spend a lot of money too

              Pervical 47


              • #8
                how to recover your character in the game my nickname is Brykul


                • #9
                  Kabam, i have a problem. I open heroes of camelot and asked me for login or play as guest.
                  I want my old acc back. Please help me!
                  Realm:Kay 64


                  • #10
                    Same problem with me

                    Name: Stark
                    Realm: Lucan-77
                    Level 77


                    • #11
                      Dear Kabam. I have also the same problem to login in my account thru facebook. My realm is Pellinore-39 and my nick is alfinka lvl 100. Please try to help me. Thanks a lot.


                      • #12
                        Same here last update I loss my account I'm in same realm I can see my account please help

                        Sir Dro 1090
                        Bedivere -13


                        • #13
                          Same here
                          Tristan 88


                          • #14
                            LOST ACCOUNT MARCH 26th, 2015

                            LOST ACCOUNT on thurs. March 26th, 2015 due to an in game start up message occuring at 65% loaded which then stated: "A change has been detected in your kabam ID account..." not my doing by the way I also Forgot my password so I confidently followed the: "Forgot Password?" Link which, turned out to be a dead link at the time X( up until today where when beijg able to reset my password and upon re-install the game & login in through in game I found with great disappointment I was now at lvl. 2 in a different realm, & my Google Play -- in game rewards was set to no achievments. I was @ last week around 55/56 achived. 'W'iskey 'T'ango 'F'ox-trott. (WTF)

                            In realm kay-84 I was know as Helmsman.B.Rysyzard? in the Paragon Guild, I had a respectable deck which did well in the arenas' & where in the monthly events I placed in top 50-75 using only cards already in inventory, also had ample.stock of pots & tix, now after months of play I am nothing more then a nobb, who is extreamly upset with Kabam and the HoC game, a game in which I used to love & still can if only I had my 'OLD ACCOUNT' GIVEN BACK, thanks for your concern & efforts in trying to returning me to my old status in such an efficient manner, but my guild mates are getting upset that I am not around to contribute to our efforts to becoming a top 3 guild in an Old realm...


                            • #15
                              After last update i lost my progress too. Please help me Kabam.

                              Name: James2003
                              Realm: merlin-83