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GK Devotion Drop 50% in one day?!?

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  • Thorax from Arthur41
    replied
    Thorax , Arthur 41 lost 40% in gk 6... i want this back...

    Leave a comment:


  • WiiLmeRR
    replied
    Morgana-51
    ?WiLmeR?
    50% he perdido y es la segunda vez que me lo bajan en la primera no me hicieron caso tambien me bajaron 50%

    Leave a comment:


  • Antisiyanin
    replied
    Antisiyanin
    Uther 74
    GK lost %30
    Please Fix ?t
    thanks

    Leave a comment:


  • Footstool
    replied
    Originally posted by Katallyn View Post
    So is normal to decrase after update from 70.25% to 17.xx% and after daily reset to 12.xx%? Mine was 70.xx% not 50.xx%.
    Definitely a bug... the drop is ridiculous. Kabam please take action and install some faith for new players like me as well.

    Fay
    Lancelot 62

    Leave a comment:


  • Katallyn
    replied
    Originally posted by DinoSiro View Post
    It happens to everybody. If you watched closely when your lvlGK raised up, new lvl didn't start at 0%, but around 50%, so the decrease is made this way. Once it reaches 50 something percent and you aren't making purchases/spending gems, it will downgrade your GK level. So, the mechanics for the gk are working exactly as Kabam intended.

    The other thing is. If players knew the devotion decrease goes down so rapidly, and there isn't a way to prevent it by playing the game, would the sale of GK go that good? I think not. And with the crappy prizes with tokens, either. Probably half or more of the players (including myself), if they knew they cannot keep their level by playing, they would drop the gk story.

    No game team has been informed about your issue. They have said the same thing to some of us when we had the xp issue and lost half a million xp. It has been a month and nobody has contacted us about our issues, or cared.
    The same "game team" will do nothing about your gk complaints. Guys, they made a sale, and they don't care. Either pay the money and spend gems, or dont.

    Another thing is, legally, if this gk devotion loss, poorly explained to players and pushed to be sold, counts as a false advertising and fraud. Since not many players will stay at the levels they bought with real money, during their 3 or 6 months subscriptions. In a matter of few weeks, they all go to lvl 1 if they don't pump money. And nobody told them that, before they invested a lot of money in GK, did them..
    So is normal to decrase
    after update went from 70.xx% to 17.xx%
    and after 22/03/15 - 23/03/15 (daily reset) went to 12.16%
    and after 23/03/15 - 24/04/15 (daily reset) went to 6.35% ? Mine was 70.xx% not 50.xx%.

    Leave a comment:


  • Katallyn
    replied
    Well seems this **** company robe me/us for real.

    " After thorough verification, we are able to confirm that the devotion features are working as intended and there is no bug that could cause such a steep decrease in the value. I would like to inform you that Grail Devotion decreases at a flat amount daily. This amount is determined by the players Grail Knight level; at higher levels, more devotion will be subtracted.

    However, if you feel the devotion took a steep slope, It could be probably because of some display issue. I would suggest you to please reinstall the app on your device, as it is possible you have some potentially corrupt files and a new install would resolve that. Before doing so however, please ensure you have a Kabam ID setup! This can be double checked by selecting settings and then Kabam ID!"

    I did this before this replay.

    So is normal to decrase after update from 70.25% to 17.xx% and after daily reset to 12.xx%?

    Thank you for contacting Kabam. Your case number is #03154461. - My second atempt.

    "Case # 03152817 (Subject: "GK xp decrase."). Thank you for giving us the opportunity to help you. We believe your issue 03152817 has been answered. Please let us know how we did by clicking the link below and completing our quick survey! Kabam Customer Survey "

    Was answered but not resolved.

    Thank you for contacting Kabam. Your case number is #03154512. - 3 atempt.

    Waiting...

    Leave a comment:


  • Unsatisfied customer
    replied
    Last week the same thing happened to me and I got a similar response arguing that everything worked fine ...

    Leave a comment:


  • DinoSiro
    replied
    It happens to everybody. If you watched closely when your lvlGK raised up, new lvl didn't start at 0%, but around 50%, so the decrease is made this way. Once it reaches 50 something percent and you aren't making purchases/spending gems, it will downgrade your GK level. So, the mechanics for the gk are working exactly as Kabam intended.

    The other thing is. If players knew the devotion decrease goes down so rapidly, and there isn't a way to prevent it by playing the game, would the sale of GK go that good? I think not. And with the crappy prizes with tokens, either. Probably half or more of the players (including myself), if they knew they cannot keep their level by playing, they would drop the gk story.

    No game team has been informed about your issue. They have said the same thing to some of us when we had the xp issue and lost half a million xp. It has been a month and nobody has contacted us about our issues, or cared.
    The same "game team" will do nothing about your gk complaints. Guys, they made a sale, and they don't care. Either pay the money and spend gems, or dont.

    Another thing is, legally, if this gk devotion loss, poorly explained to players and pushed to be sold, counts as a false advertising and fraud. Since not many players will stay at the levels they bought with real money, during their 3 or 6 months subscriptions. In a matter of few weeks, they all go to lvl 1 if they don't pump money. And nobody told them that, before they invested a lot of money in GK, did them..

    Leave a comment:


  • Noob_65B75QB
    replied
    Loss of GK devotion

    Same happened to me

    Calimero
    Kay4

    Leave a comment:


  • drair
    replied
    Also happend to me twice, both time from GK7 (~50%) to GK6 (98%) .... kind of demotivating

    Leave a comment:


  • Kairon73
    replied
    happened to me now for the second time. always down from 59% in lvl 6 to 98% on lvl 5.


    Regards Kairon73, bors-26

    Leave a comment:


  • eddy65
    replied
    I bought a lot of gems in order to increase my CG level; I spent money for a product. And now this product has disappeared. If kabam cannot solve my problem, I will contact MasterCard’s support to report my problem and make a request for a refund from by bank in February or March.

    Leave a comment:


  • Mix Thorngall
    replied
    Level 8?

    I was level 6 and it happened to me twice, GK dropped more than 50% a single day. And this time it´s spoiling the event for me... I had 120 stam and now I have 118, a step less each pot. Also I missed my weekly GK token.

    Support has already dismissed this issue, seems they have a pattern message to answer all GK level tickets. With some mail rules and a bot, Kabam may save a ton on salaries...

    Leave a comment:


  • Krazy_J
    replied
    Seems to happy to everyone lvl 8 and up. And always right before the gifts. Have to spend at least 350 gems to get it back

    Leave a comment:


  • Kitiara321
    replied
    Update: the issue has been sent to the Game Team via Kabam Support to find the problem and prevent it from happening to others.

    Leave a comment:

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