Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

[RESOLVED] Global Arena

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • [RESOLVED] Global Arena

    The GM team is aware of the Arena bugs and felt it necessary to shut down the Global Arena to patch the bugs. Thank you for your patience. I will update this post with any new information we can provide.

    EDIT:

    [Update]The current matchmaking system seems to have been affected by the Global Arena. The GM team is aware of the issues and we are trying to resolve it with the game team.

    [Resolved] We apologize for the arena bugs. All players have received 5 summon stones and double the amount of tickets they used in the arena.


  • #2
    Originally posted by Kabam_sp4zrocker View Post
    The GM team is aware of the Arena bugs and felt it necessary to shut down the Global Arena to patch the bugs. Thank you for your patience. I will update this post with any new information we can provide.
    When we will we get our rewards or our refunded tickets back

    Comment


    • #3
      Originally posted by Kabam_sp4zrocker View Post
      The GM team is aware of the Arena bugs and felt it necessary to shut down the Global Arena to patch the bugs. Thank you for your patience. I will update this post with any new information we can provide.
      can you xplain how are you gonna deal with the gem problm. im a top player in my realm and others got 60k gems free. this really unbalances gameplay. make the buga available to all. if you cannot un a querry to rollback

      Comment


      • #4
        In my realm its the same every single player should get that opportunity otherwise every single ¢ was just disvalued ppl spent

        Comment


        • #5
          Originally posted by tibs_CH5 View Post
          In my realm its the same every single player should get that opportunity otherwise every single ¢ was just disvalued ppl spent
          all those who played now have a lot of gems and evocation stones from other realms but that makes the game unfair for those who hadn't that chance. There is people who had over 20k gems... Do you thnk that those who hadn't this opportunity will play anymore? I am aware of bugs and all sort of problems a game can have, but this is not fair for those players who usually sleep at night when you try new stuff on the game. In my guilde now everybody is full of six starred cards completed to the top... Even spending real money won't allow the others to reach such a progress... You should really do something to put the situation back to normal or to give everybody the same chance!

          Comment


          • #6
            Just a suggestion: We would really appreciate to get an answer from you sometimes.

            Comment


            • #7
              I hope kabam will make some reaction even here, a note that they started themselfs

              Comment


              • #8
                I do not understand why you all are crying about not being able to exploit kabam for free gems. This bug may have gotten ppl free gems but the likely hood of it truely affecting anything is unlikely. I myself just want yhe arenas fixed so i can battle and not get " you cant battle this player", and to answer all your questions i did not recieve the free gems. Like most of us i was asleep.

                Comment


                • #9
                  No Rewards from arenas or google quest

                  Originally posted by Kabam_sp4zrocker View Post
                  The GM team is aware of the Arena bugs and felt it necessary to shut down the Global Arena to patch the bugs. Thank you for your patience. I will update this post with any new information we can provide.
                  This bug has crippled game play affecting all rewards from arenas and google quest. It looks as if the Kabam team has shut down all rewards to prevent any further exploits on a bug they created. This basically shut down all good aspects of the game with the exception of exploring cities.
                  I understand Kabam wouldnt exist with players buying gems, but on that note do not punish your faithful players because of Kabam's incompetence.
                  I have played Kabam games for over 7 years starting with Kingdoms of Camelot and recently moved on to Heroes of Camelot. In Kabams golden age in KoC when devs screwed up a launch of a new event all players recieved FREE chests,gems or in some way partially made to feel like they were treated fairly.
                  Since ive played Heroes of Camelot all ive seen kabam do is sell make up chests thinking thats a fair trade off for what ppl have lost due to Kabam's incompetence. Nothing says sorry like hey we screwed up go buy these chests so Kabam can launch more games and handsomely reward its CEO instead of giving the bread winners of this equation anything acknowledging how thankful they are for us, the players, to choose to play your game and deal with your bugs.
                  On another post i seen Aaron_kabam say,"exploiting a known bug in the game can lead to being banned from the game." Why punish someone who is smart enough to see the bugs and get a bonus for doing so.
                  All we players ask for is respect and a little common courtesy when it comes to kabams many many bugs. Stop shoving make up chests in our face to just keep buying your apology.

                  Ragnar
                  Tristan 88

                  Comment


                  • #10
                    C'mon Kabam, say something guys, how will this be solved?!

                    Comment


                    • #11
                      I didn’t join global arena and couldn’t take benefits from this bug. From the beginning - around 7 months ago - up to the present day, I've spent 1855,06 € on HoC and got few nice cards and a bunch of summon stones + mana/stamina pots...It's a lot of money for a simple app. When I'm starting to think about that some players got for free equivalent of that what I’ve spent with real money in free gems because of some bug, I feel myself like an loser...For this money I could buy several PC games with updates/add-ons for next few years...If Kabam want to treat real customers like a suckers, I'll say f..k you guys and I give up such entertainment…

                      Comment


                      • #12
                        I didn’t join global arena and couldn’t take benefits from this bug too...

                        Where's admin? can't help us?

                        Comment


                        • #13
                          Rollback!

                          ROLLBACK all servers stupid kabam

                          Comment


                          • #14
                            Hello kabam , I am very upset because I put a lot of money in the game, I get along well with the arena , but book now you have built for the second time sucks. and brought million of diamonds in the circulation . !!!!!! and what are you doing ? nothing! you should delete the diamonds illegally obtained and also the things so purchased !!! but no, what are you doing ! but no it then bring even a packet out war as the war have now hundreds by people ready , thank you for making my kabam the whole expensive acquired projection for the second time in just one moment to naught ! you have been playing probably unable to correctly program and To support !!!! I will no more money in the game put before you made ??your error undone !!! kabam her community there really any game congratulation to break anything , it looks as if you have done it !!!!!! Server: Kay-4 GT: Timbo ZG

                            Comment


                            • #15
                              Hi, I'm Yoru from Pellinor79... I played global arena for 40 minutes, but I didn't have gems, just a few summon stones as a reward to reach 2000 points or something like that... After the bug I could get some intersting cards, and could spend some legal gems ( level 100 and exchange kabam's points)... To me and thousands of players who not have bad intentions, I consider the rollback an unfair solution. As it isn't fair have achieved 60000 gems ( for example) for free as so many players , when thousands of people pays a lot of money for them. I think kabam have to review and work hard on many accounts... Please, do the right thing and don't punish good people for your mistakes. I know rollback could be an easier solution, but I think it's a bad option. The abusers could have some kind of punishment for his acts. But all players of the game are not abusers.

                              Excuse my english!!

                              Comment

                              Working...
                              X
                              😀
                              🥰
                              🤢
                              😎
                              😡
                              👍
                              👎