Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Server kay-64 missing siege rewards [ everybody on the server] 11-27-2014

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Server kay-64 missing siege rewards [ everybody on the server] 11-27-2014

    Aaron please let us know why we all still missing rewards from siege event , the info on event stated up to 3 days , by my calculations that period expired , can you please look into it , so we don't have to send tickets each one of us . Thank you in advance !

  • #2
    is there even gms or moderators on these forums

    Comment


    • #3
      lol awesome support asks me for screenshot even tho i keep mentioned its the whole server .... gj KABAM ...

      Comment


      • #4
        Originally posted by TOPbg View Post
        is there even gms or moderators on these forums
        Where is our rewards and why no one answer this is really careless

        Comment


        • #5
          How hard can it be to deliver rewards?

          Comment


          • #6
            I understand that technology can cause errors [ servers ,hardware , coding ,scripts etc ] the issue is that CS keep saying they want screenshot, even though nobody got their rewards , time limit expired and no one cares except the customers , thanks for bumping thread chippen <3

            Comment


            • #7
              server Tristan-88 same problem

              Comment


              • #8
                kabam slogan s should be we dont care about you and your game account , we just want your money ....

                Comment


                • #9
                  i think the castle in sky will finish and we will receive its rewards before kabam looks into the Castle Siege rewards

                  Comment


                  • #10
                    Server 87 is having the same problem. No rewards for anybody it seems.

                    Comment


                    • #11
                      support say its delivered... i think i would know if got a 6 star chest...

                      Comment


                      • #12
                        EVERYBODY , PLEASE ADVISE PLAYERS ON YOUR SERVERS , THEY NEED TO SEND A TICKET IN , SUPPORT SEEMS TO GO INDIVIDUALLY ONLY , AND YES NO1 GOT REWARDS , what chippen was told , was from a lazy rep who wanted to close a ticket fast .... fire him !

                        Comment


                        • #13
                          Nobody is missing Siege rewards, don't fret, they simply have not been delivered yet, no matter what the auto-response from Support says. :P

                          Once the rewards begin to be delivered, you will know; I'm sure many folks will post here. If you are then still missing them, then at that time submit a ticket, absolutely.

                          And yes, no matter what event or what is happening on your realm, always take a screenshot of all ranks in all events in case there is ever a true problem for them to investigate. That's definitely something you need in most cases.

                          Also keep in mind that it's been a holiday week in the States with likely nobody to input the rewards (CS rewards are allegedly entered manually, a reportedly different process than most events or arenas). I know it's frustrating and difficult to have to wait, but even with a full staff, CS rewards have often taken at least a week to be delievered in the past. And yes, this is not congruent with the info in print for the event, but it is what it is, so just know that this isn't atypical for CS rewards, at least not yet. I'm sure they will be delivered within the next week.

                          Comment


                          • #14
                            its been 2 weeks , event states up to 3 days ... if you are not experiencing that issue , please stay out of my thread ,, and yes they ll have to do manually one by one , i spoke to cs , and yes u gotta send a ticket , chippen was told he already got when they never delivered them . Speaking of something without being aware of the situation makes u look silly !

                            Comment


                            • #15
                              i can show you emails if you insist ...

                              Comment

                              Working...
                              X