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Server kay-64 missing siege rewards [ everybody on the server] 11-27-2014

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  • Server kay-64 missing siege rewards [ everybody on the server] 11-27-2014

    Aaron please let us know why we all still missing rewards from siege event , the info on event stated up to 3 days , by my calculations that period expired , can you please look into it , so we don't have to send tickets each one of us . Thank you in advance !

  • #2
    is there even gms or moderators on these forums


    • #3
      lol awesome support asks me for screenshot even tho i keep mentioned its the whole server .... gj KABAM ...


      • #4
        Originally posted by TOPbg View Post
        is there even gms or moderators on these forums
        Where is our rewards and why no one answer this is really careless


        • #5
          How hard can it be to deliver rewards?


          • #6
            I understand that technology can cause errors [ servers ,hardware , coding ,scripts etc ] the issue is that CS keep saying they want screenshot, even though nobody got their rewards , time limit expired and no one cares except the customers , thanks for bumping thread chippen <3


            • #7
              server Tristan-88 same problem


              • #8
                kabam slogan s should be we dont care about you and your game account , we just want your money ....


                • #9
                  i think the castle in sky will finish and we will receive its rewards before kabam looks into the Castle Siege rewards


                  • #10
                    Server 87 is having the same problem. No rewards for anybody it seems.


                    • #11
                      support say its delivered... i think i would know if got a 6 star chest...


                      • #12
                        EVERYBODY , PLEASE ADVISE PLAYERS ON YOUR SERVERS , THEY NEED TO SEND A TICKET IN , SUPPORT SEEMS TO GO INDIVIDUALLY ONLY , AND YES NO1 GOT REWARDS , what chippen was told , was from a lazy rep who wanted to close a ticket fast .... fire him !


                        • #13
                          Nobody is missing Siege rewards, don't fret, they simply have not been delivered yet, no matter what the auto-response from Support says. :P

                          Once the rewards begin to be delivered, you will know; I'm sure many folks will post here. If you are then still missing them, then at that time submit a ticket, absolutely.

                          And yes, no matter what event or what is happening on your realm, always take a screenshot of all ranks in all events in case there is ever a true problem for them to investigate. That's definitely something you need in most cases.

                          Also keep in mind that it's been a holiday week in the States with likely nobody to input the rewards (CS rewards are allegedly entered manually, a reportedly different process than most events or arenas). I know it's frustrating and difficult to have to wait, but even with a full staff, CS rewards have often taken at least a week to be delievered in the past. And yes, this is not congruent with the info in print for the event, but it is what it is, so just know that this isn't atypical for CS rewards, at least not yet. I'm sure they will be delivered within the next week.


                          • #14
                            its been 2 weeks , event states up to 3 days ... if you are not experiencing that issue , please stay out of my thread ,, and yes they ll have to do manually one by one , i spoke to cs , and yes u gotta send a ticket , chippen was told he already got when they never delivered them . Speaking of something without being aware of the situation makes u look silly !


                            • #15
                              i can show you emails if you insist ...