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Missing Cards from the Reward Inbox after Update

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  • Noob_5KNB76S
    replied
    Originally posted by YogevSkill View Post
    Its a known issue and a risk Kabam took when they released the latest inventory patch.

    Kabam not notifying your users before hand is an underhanded move!, obviously designed to rob
    player of their recently horded max level feeders.

    Shame on you Kabam. I myself had 5 golden arses and 95 level 40 feeder from golden cavern event.
    You should compensate us for this blunt Thievery.

    Keep this thred alive if you care people.
    Still no news!!! Neither adequate refound... We don't forget!!!

    Leave a comment:


  • YogevSkill
    replied
    Its a known issue and a risk Kabam took when they released the latest inventory patch.

    Kabam not notifying your users before hand is an underhanded move!, obviously designed to rob
    player of their recently horded max level feeders.

    Shame on you Kabam. I myself had 5 golden arses and 95 level 40 feeder from golden cavern event.
    You should compensate us for this blunt Thievery.

    Keep this thred alive if you care people.

    Leave a comment:


  • Lucifer the great
    replied
    I lost a lot of cards too. I had more then 200 cards in rewards before update and because of this update I got only 100. I I had there at least 15 of 5* cards (some of them from the previous golden event that create 60% less damage) and 2 of 6* cards. A lot of donkeys from all kinds, feeders from last golden event (each of them is level 20 or 30). Letters that in each I had 9 cards from summons and letters with 3 cards on each also from Summons. Many cards were game changing.
    I don't want gems and stones as a consulting prize, I want my cards back

    Lucifer the great
    Realm : Arthur-1

    Leave a comment:


  • Snake_Solid
    replied
    Yo también he sufrido la pérdida de muchas cartas, he reclamado a Kabam, pero de momento sin respuesta. Alguien sabe algo al respecto? Saludos!!

    Leave a comment:


  • Melsandor
    replied
    I am only missing 3 attachments, but they each had 9 cards in them. If I could get those back I would greatly appreciate it. 9 shanke, 9 elyra storm, and one other I can't remember right now.

    Nickname: Melsandor
    Server: Ector-76

    Leave a comment:


  • Noob_5KNB76S
    replied
    Nice trick of the support to share with everyone, if you open a ticket for this bug they close it and recommend you to follow this tread where in the first official reccomandations is written to avoid creating thread for missed card! They keep deleting me I'll keep writing this down as much as I'll be able too! As I'm only stating what is happened till now and what is documented by emails! Still no resolution and hundred of euros spent! This is a real shame and no official advice is been given too...

    Leave a comment:


  • Yedaz
    replied
    I also lost most of the cards. Yesterday I spent near 20 summon stones, and all the cards where in the mail since I got no space. After the update all cards are gone ... I'm also missing older cards that were in the mail, namely a Guardian Angel I had summoned. Not to mention the spiders and dragon's knights I got from the recent event. All gone.

    Nickname: Witch of Angmar
    Server: Morgana-71

    Leave a comment:


  • Pretiosus
    replied
    Good day! After updating the game today, I lost most of the cards that were in my mailbox.
    Very disappointing, because a lot of time, resources, summon-stones was spent.

    I hope that you will be able to correct (change) this situation and I can get my cards back.

    Nickname: pretiosus
    Server:Tristan-8

    Leave a comment:


  • Kairon73
    replied
    i have the same issue as Der Drachentöter. many cards lost due to the fifteen day limitation!

    i am not totally sure about the amount, but around 100 cards, about half golden arses, mules and donkeys as well as quite an amount of cards i kept to level.

    a roll back is required, and then like for the old storage a certain period to collect the cards into the inventory!

    regards

    Kairon73
    bors-26

    Leave a comment:


  • Noob_5KNB76S
    replied
    Nice trick of the support to share with everyone, if you open a ticket for this bug they close it and recommend you to follow this tread where in the first official reccomandations is written to avoid creating thread for missed card!

    Leave a comment:


  • Der Drachentoeter
    replied
    I also lost 150 3-star, 50 4-star and 10 5-star cards and serveral donkey-feeders due to this unannounced NOT OLDER THAN 15 DAYS limitation in the reward mail-attachment folder that came with the latest game update. This was never announced and is in my opinion a game-balance impacting unannounced injustice since I lost earned and deserved rewards to this new limitation worth 210 summon-stones, 1500 gems and hundreds of hours spent in raids and arenas - not to name the amount of mana-potions and arena-tickets spent to get all these rewards - now all's gone!

    I hereby demand to revert the reward mail-attachments back to the status like they were before the update on 13th October 2014 or credit me 210 summon-stones and 1500 gems as a compensation of the lost values.

    Thanks.

    Best regards

    User: Der Drachentöter
    World: Kay-4

    Leave a comment:


  • Guest's Avatar
    Guest started a topic Missing Cards from the Reward Inbox after Update

    Missing Cards from the Reward Inbox after Update

    Hi... i don´t know if this is the correct place to submit my complaint but with the new update i lost all the cards that i gathered in my reward inbox.
    I lost several mules (golden, brown and grey) as several 2,3 and 4 star cards witch i can't even recall. But that it's the least of my worries... I had in my in box rewards 2 ossion the dread (witch i won in previous Raids), 1 galzra that i drop in the last city event, one ironbark overlord and one Lapis Knight that i recently summoned. I was saving this cards to a future upgrade.
    It's very disappointing and frustrating that after hours of gaming, potions end summons stones spending and even money spent in gems, i end up with this kind of reward...losing TOP CARDS and ones of the most difficult to earn!!
    This is the first time that i use this channel to make a complaint, but this time you outdone yourselves... its a shame that such a good mobile game as such a poor maintenance.
    I just hope that you can do something for me and that i can get my cards back.

    Please Fix It.

    Nickname: Jaymz
    Server:guinevere-55
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