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Broken Rewards... Lost 100 cards

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  • Dida78
    replied
    Hi

    I was hoping this would be resolved by now but none of my cards have been returned. Lost around 100 cards. What is going on.

    Username. scullard

    Leave a comment:


  • Derek MH
    replied
    Originally posted by Sick Duck View Post
    An whats the problem i dont have answere

    Leave a comment:


  • Derek MH
    replied
    Originally posted by Sick Duck View Post
    I cant see the tread

    Leave a comment:


  • Sick Duck
    replied
    Check those:

    Kabam_Smash:
    http://community.kabam.com/forums/se...rchid=16044943

    Kabam_sp4zrocker:
    http://community.kabam.com/forums/se...rchid=16044958

    Leave a comment:


  • Derek MH
    replied
    lost cards with the update

    Hey Kabam I want my lost cards because the update, my hite knigth and the 2 paladins my 6 berseker an 4 sun mage and 1 merlins dragon.

    Leave a comment:


  • Noob_5V7XMGP
    replied
    Inventory Update:

    http://community.kabam.com/forums/sh...ventory-Update

    Leave a comment:


  • Noob_5KNB76S
    replied
    Originally posted by slayer0807 View Post
    hi can help me with the update i lost some letters. Sir galahad and a hope, if they can see that i thank.
    Kabam id: [email protected]
    com
    nick: ?_slayer_?
    server: Guinevere-55
    are we going to get a decent answer to this issue, or you just decided on your own that we have to be treated not as customer but as bothering users!!! I want my 6* card back!!!!

    Leave a comment:


  • slayer0807
    replied
    bug

    Originally posted by Der Drachentoeter View Post
    List of still missing cards due to update reward mail-attachment bug although a revert of the last 200 reward mails has taken place:

    3 STAR CARDS:

    14x Riesenkeiler
    6x Platzhirsch
    2x Schreckensbär
    10x Eishexe
    2x Bardin
    13x Riesenadler
    14x Blutdorn
    13x Taal
    8x Urkrieger
    5x Gefallener Ritter
    3x Aschedruide
    4x Dornenhexe
    11x Gralsritter
    7x Schlachtross
    15x Himmlischer Löwe
    7x Kriegskleriker
    9x Unheilsbringer

    4 STAR CARDS:

    2x Erzmagier
    1x Berserker
    2x Erdelementar
    1x Weiser Schamane
    5x Duellantin
    5x Sturmrufer
    1x Bestienzähmer
    1x Wasserelementar
    2x Drachenritter
    3x Ysbadden
    1x Waldläuferin
    9x Marmorwächter
    3x Spielzeugmacher
    2x Ulster-Ritter
    8x Arabel die Wahre
    5x Greif

    5 STAR CARDS:

    1x Caradd Sturmwind
    1x Sir Kay
    2x Balzathor
    1x Terraheart
    2x Karn
    1x Nathra Verdaine
    2x Morbius der Verdammte

    I want the above cards back that were stored in my rewards mail-folder as attachments on 13th October 2014 and were deleted during the update by your unannounced 200mails/last15days restrictions - your compensation given with the LAST 200 reward mails EARNED encloses only 180 2-star cards that were earned during questing but not the ones stored in my reward mail folder on 13th October 2014.

    BTW: The worth of the still missing cards equals 210 summon stones = 210 x 210 gems = 44100 gems = 566,94 EUR!!!!

    Thanks.

    Best regards

    user: Der Drachentöter
    world: Kay-4
    Hi can help me with the update I lost some letters. Sir Galahad and a hope, if they can see that I thank.
    Kabam ID: [email protected]
    com
    Nick: ?_slayer_?
    Server: Guinevere-55

    Leave a comment:


  • slayer0807
    replied
    Originally posted by Tecko View Post
    I lost 60 cards (4* 5* 6*) after recent update. I opened a ticket in kabam but nothing .
    Please fix the problem and give me back ma cards kabam!!
    This is a bad problem for us player!!!

    nickname: versus
    Realm: Gawain-49
    Hi can help me with the update I lost some letters. Sir Galahad and a hope, if they can see that I thank.
    Kabam ID: [email protected]
    com
    Nick: ?_slayer_?
    Server: Guinevere-55

    Leave a comment:


  • Tecko
    replied
    Lost 60 cards in Rewards after update!!

    I lost 60 cards (4* 5* 6*) after recent update. I opened a ticket in kabam but nothing .
    Please fix the problem and give me back ma cards kabam!!
    This is a bad problem for us player!!!

    nickname: versus
    Realm: Gawain-49

    Leave a comment:


  • AHDPEu666
    replied
    Originally posted by AHDPEu666 View Post
    Please restore all cards from rewards

    Player000001
    Ector-36
    Thanks, some cards restored, but where are the other cards 3* 30 lvl ~50 pcs?

    Leave a comment:


  • Der Drachentoeter
    replied
    List of still missing cards due to update reward mail-attachment bug although a revert of the last 200 reward mails has taken place:

    3 STAR CARDS:

    14x Riesenkeiler
    6x Platzhirsch
    2x Schreckensbär
    10x Eishexe
    2x Bardin
    13x Riesenadler
    14x Blutdorn
    13x Taal
    8x Urkrieger
    5x Gefallener Ritter
    3x Aschedruide
    4x Dornenhexe
    11x Gralsritter
    7x Schlachtross
    15x Himmlischer Löwe
    7x Kriegskleriker
    9x Unheilsbringer

    4 STAR CARDS:

    2x Erzmagier
    1x Berserker
    2x Erdelementar
    1x Weiser Schamane
    5x Duellantin
    5x Sturmrufer
    1x Bestienzähmer
    1x Wasserelementar
    2x Drachenritter
    3x Ysbadden
    1x Waldläuferin
    9x Marmorwächter
    3x Spielzeugmacher
    2x Ulster-Ritter
    8x Arabel die Wahre
    5x Greif

    5 STAR CARDS:

    1x Caradd Sturmwind
    1x Sir Kay
    2x Balzathor
    1x Terraheart
    2x Karn
    1x Nathra Verdaine
    2x Morbius der Verdammte

    I want the above cards back that were stored in my rewards mail-folder as attachments on 13th October 2014 and were deleted during the update by your unannounced 200mails/last15days restrictions - your compensation given with the LAST 200 reward mails EARNED encloses only 180 2-star cards that were earned during questing but not the ones stored in my reward mail folder on 13th October 2014.

    BTW: The worth of the still missing cards equals 210 summon stones = 210 x 210 gems = 44100 gems = 566,94 EUR!!!!

    Thanks.

    Best regards

    user: Der Drachentöter
    world: Kay-4

    Leave a comment:


  • Der Drachentoeter
    replied
    Dear Kabam,

    you reverted the last 200 reward mail attachments WON (180 of them 2-star cards) but this is NOT what I had on 13th october 2014 before the update in my rewards mail-folder!!!

    Because I stored there 210 3-star, 4-star and 5-star cards only!!!

    It won't be that easy to just restore the 200 LAST reward wins which are 90% 2-star cards won by questing in the last 2 days since 13th October 2014...

    I want the 210 3-star, 4-star and 5-star cards back THAT WERE STORED in the reward mail section of the game on 13th October collected within the last 4 months of play - not just the last 200 reward mails (because that encloses too many already collected and feeded 2-star cards which again will exeed the 200 mail-limit)

    If you can't do that - the work of the last 4 months will be in vain - the 200 already reverted reward mails by case # 02758344 were collected within 2 days.

    But that's not what I asked for...

    You have to revert the whole reward mail folder back as it was on 13th October (scan of all deletions happend on 14th October after first login with new version) - else you will have to revert back the last 100.000 reward-mails I got in the last 4 months to revert all back that I lost!

    I will stop playing this game and definitely think about closing my guild since this game is unplayable if such unforseen things can happen losing the work of 4 months and getting back the last 200 reward-mails as compensation (which just reflects the last 2 days of play).

    If you cannot restore the reward mail-attachment folder like it was on 13th October 2014 I think 210 summon-stones and 1500 gems will compensate the loss of those cards - but definitely NOT the compensation you gave with the LAST earned 200 reward mail-attachments (with 180 2-stars)...

    user: Der Drachentöter
    world: Kay-4

    Leave a comment:


  • invernia
    replied
    Hello Kabam,

    Thank you for gave me back my cards!

    Have a nice day!!!

    A

    Originally posted by invernia View Post
    Hello,

    like the other players I don't find anymore the next cards:

    02.10 21:11 Cernunnos
    02.10 21:59 Phoenix
    03.10 07:23 Myrddin
    06.10 07:51 Nathra Verdaine
    06.10 18:18 Sir Kay
    and a lot of brown, gray and golden arses

    The gems you gave me in compensation are not relevant comparing with the value of those cards.
    I hope you'll fix this inconvenience as soon as possible

    I'm on server Gawain-49
    Player: *amos* aka invernia.

    Thank you in advance
    Best regards

    PS: For the rest you're doing a very good job

    A

    Leave a comment:


  • invernia
    replied
    Card missing on my Rewards

    Hello,

    like the other players I don't find anymore the next cards:

    02.10 21:11 Cernunnos
    02.10 21:59 Phoenix
    03.10 07:23 Myrddin
    06.10 07:51 Nathra Verdaine
    06.10 18:18 Sir Kay
    and a lot of brown, gray and golden arses

    The gems you gave me in compensation are not relevant comparing with the value of those cards.
    I hope you'll fix this inconvenience as soon as possible

    I'm on server Gawain-49
    Player: *amos* aka invernia.

    Thank you in advance
    Best regards

    PS: For the rest you're doing a very good job

    A

    Leave a comment:

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