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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Recent defects between the dates 09/20/2014 to 22/09/2014 Please give us feedback

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  • Recent defects between the dates 09/20/2014 to 22/09/2014 Please give us feedback

    Sorry not write well in English so I urge you try to read calmly

    Hello good evening, good come across this on behalf of all consumers (players) Heroes of Camelot make a very accurate claim.
    I love this game almost since the game was released, but I am currently using an account created less than two years.
    Good wanted relamas of the problems that has been happening the weekend of the day today 09/20/2014 22/09/2014 day in question the boss arenas that could only boss level 1 cards, and had to be 3 complete sets, thing you never needed in other arenas that you could enter a single letter, and if it was because I had some Boss boss who could not be in the team?
    Another is related arenas of the 22-day / 09 has an arena and a Druid Camelot beauty two arenas to do but there's a catch and for customers that Kabam has good deck Druid and Camelot will be doing that all day without an arena that could enter any Deck, would not be the case for launching these two arenas of today and more to any Deck?
    And now that more indigenous me, we had an event today for part of the morning which was great getting awards, but I think because of some problem was stopped for maintenance because the event was rewarding with great cards, packed beauty started coming weaker cards but again maintenance and what happens some event that was to last more than one day, but in my case and in the case of more than 50% of the players of the game can only enter the part of NIGHT WORK DURING because all MORNING AND AFTERNOON there in the end we just ****ING iN AN ERROR oF tHE pROGRAMMERS Kabam, now wonder that Kabam will do in relation to their cUSTOMERS who left because of these HARMED ANY DEFECTS.
    I think she should do a detailed search in earned premiums from their clients who could do the event, and distributed in the form of premium for customers who could not connect during the day and do this event once again reinforcing love this game game years would not want to stop playing, but I believe that all who have been harmed by the lack of professionalism and experience of "professional programmers" hired by Kabam committed, as this is an injustice, because who pays these employees are no less than the consumers (the players themselves), it is unethical, and I respect that many thought the same as me, and so I know if the company promotes an event (product) for a certain period (if the event is usually 7 days ) it must meet the event period and delivered at the same premiums owed??, however in case of breach of this company can be punished or sued by their proper consumers who left harmed.
    This lack of ethics Kabam with customers being incorrect, if she stuck her duties she will reimburse all players affected.
    I await response Roronoa D. Xu - [email protected]

  • #2
    Recent defects between the dates 09/20/2014 to 22/09/2014 Please give us feedback

    Sorry not write well in English so I urge you try to read calmly

    Hello good evening, good come across this on behalf of all consumers (players) Heroes of Camelot in the United Lancelot 22 make a very accurate claim.
    I love this game almost since the game was released, but I am currently using an account created less than two years.
    Good wanted relamas of the problems that has been happening the weekend of the day today 09/20/2014 22/09/2014 day in question the boss arenas that could only boss level 1 cards, and had to be 3 complete sets, thing you never needed in other arenas that you could enter a single letter, and if it was because I had some Boss boss who could not be in the team?
    Another is related arenas of the 22-day / 09 has an arena and a Druid Camelot beauty two arenas to do but there's a catch and for customers that Kabam has good deck Druid and Camelot will be doing that all day without an arena that could enter any Deck, would not be the case for launching these two arenas of today and more to any Deck?
    And now that more indigenous me, we had an event today for part of the morning which was great getting awards, but I think because of some problem was stopped for maintenance because the event was rewarding with great cards, packed beauty started coming weaker cards but again maintenance and what happens some event that was to last more than one day, but in my case and in the case of more than 50% of the players of the game can only enter the part of NIGHT WORK DURING because all MORNING AND AFTERNOON there in the end we just ****ING iN AN ERROR oF tHE pROGRAMMERS Kabam, now wonder that Kabam will do in relation to their cUSTOMERS who left because of these HARMED ANY DEFECTS.
    I think she should do a detailed search in earned premiums from their clients who could do the event, and distributed in the form of premium for customers who could not connect during the day and do this event once again reinforcing love this game game years would not want to stop playing, but I believe that all who have been harmed by the lack of professionalism and experience of "professional programmers" hired by Kabam committed, as this is an injustice, because who pays these employees are no less than the consumers (the players themselves), it is unethical, and I respect that many thought the same as me, and so I know if the company promotes an event (product) for a certain period (if the event is usually 7 days ) it must meet the event period and delivered at the same premiums owed??, however in case of breach of this company can be punished or sued by their proper consumers who left harmed.
    This lack of ethics Kabam with customers being incorrect, if she stuck her duties she will reimburse all players affected.
    I await response Roronoa D. Xu - [email protected]

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