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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

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These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

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CHANGES OR IMPROVEMENT

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SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

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Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
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- Do not post using the color red. This color is reserved for moderators.
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Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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deleted from iphone game, I can not access my account.

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  • deleted from iphone game, I can not access my account.

    PJ: Kurozinga
    UK: Kay-44

    Problem: delete iphone game since the problem with the update to version 3.4 and now I can not access my old account level 100 character.


    Atte and waiting for a prompt response.

  • #2
    Case # 02663629

    Comment


    • #3
      Same problem. After reinstalling game keeps loading some old 2013 save. After i log in with my current kabam id on which i have a new lvl 89 character, nothing happens.

      Name: Ender6600
      Realm: Gawain-69

      Please assist, case opened but i did not get mail confiramtion so i do not know the case id.

      Thanks

      Comment


      • #4
        I also lost my account at lvl 90

        Name: rayofshadow
        Realm: Gawain-49

        Comment


        • #5
          Are all of your accounts connected to Kabam Ids?

          @Ender: When you say, "Nothing happens," do you mean you get an error message? Or do you mean you simply can't find the correct character?

          Comment


          • #6
            Hi Aaron, thanks for replying.

            This is what happens:

            1. I reinstall the game
            2. I have to go through the tutorial first and defat the black knight and upgrade the card, then when i get the option to quest i do not go into the first city, i just go back to the main menu
            3. At that point i am presented with day 1 login reward, and i get a prompt if I want to load a previous save. This option loads some old 2013 save from an old character, probably loads from ios game center because i am still not logged into kabam in settings. Maybe the confusion is here the fact that I named this character also Ender6600 back in 2013, but it is on another server and in the meantime 2 months ago i started playing again from the scratch.
            4. I choose cancel because i am not interested in that character. It is a lvl 45.
            5. At this point I am at this new lvl 2 character freshly created. I go to settings, and ender my kabam id and password. I get the "login successful, please restart the game"
            6. I press ok, and game restarts, and after this I am again loaded with lvl 2 character, so no lvl 89 character from Gawain-69 gets loaded.

            I hope this helps.

            Comment


            • #7
              Hi

              Im on Android and have same problem.
              I reinstaled the game and loged in with my kabam ID, and i've got "login successful, please restart the game", but when game starts again i'm back on lv 2 character.

              My nick is Sedarian, Bors26.

              help

              Comment


              • #8
                I've tried to change realms but it said that Bors 26 is full and to try other realms.

                Comment


                • #9
                  Originally posted by Aaron_Kabam View Post
                  Are all of your accounts connected to Kabam Ids?

                  @Ender: When you say, "Nothing happens," do you mean you get an error message? Or do you mean you simply can't find the correct character?
                  yes, mine it was

                  Comment


                  • #10
                    hi

                    I fixed my problem.
                    Thnx anyway.

                    regards

                    Comment


                    • #11
                      Originally posted by Sedarian View Post
                      hi

                      I fixed my problem.
                      Thnx anyway.

                      regards
                      How did you manage to fix it, cause it seems it might take a while until kabam helps us others .

                      Comment


                      • #12
                        Originally posted by Ender6600 View Post
                        How did you manage to fix it, cause it seems it might take a while until kabam helps us others .
                        Same here.

                        Comment


                        • #13
                          Ive ruted my phone a while ago and my rom remembers some paswords from other pages so i've reseted rom.
                          And it worked.

                          Basicly when i reseted my phone or reinstaled game my rom used paswords that he remembered. ****y staf.
                          I have android rom from carbon.

                          Dont know what you others use, so dont know if this helps.

                          Comment


                          • #14
                            Originally posted by Sedarian View Post
                            Ive ruted my phone a while ago and my rom remembers some paswords from other pages so i've reseted rom.
                            And it worked.

                            Basicly when i reseted my phone or reinstaled game my rom used paswords that he remembered. ****y staf.
                            I have android rom from carbon.

                            Dont know what you others use, so dont know if this helps.
                            Sadly i try that and dont work for me :/

                            Unfortunately not working. In other games I have removed and reinstalled, I've never had problems with this.
                            The ID should be associated kabam to my email or my major credit cards.

                            HELP PLZ.

                            Comment


                            • #15
                              Thanks for the tips Sed, but actually I am on iOS....

                              Still waiting on Aaron i guess, cant be that complicated can it??

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