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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
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- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Can't Log after update 3.3.0

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  • Noob_5TVZW9D
    replied
    ? ???? ??????? ???? ??? ????? ???? ????? ??? ?? ???????? ? ??????? ?????? ? ??????? ?????????? ????????? ??????????? ????? ??????????? ???? ?????

    Leave a comment:


  • leejust2
    replied
    Originally posted by Rayden Storm View Post
    after update i also can not get into game, receive message "your account is currently logged onto anther device. please log off and restart the game". I am only using 1 device. Can anyone help please.
    I am having the same issue. Even after uninstalling and reinstalling game.

    Leave a comment:


  • Noob_5TG6KSB
    replied
    !

    after update i also can not get into game, receive message "your account is currently logged onto anther device. please log off and restart the game".
    bediver - 73
    nickname - ?????????

    Leave a comment:


  • Raxus the Terrible
    replied
    Yeah man, same here, updated my Hero's of Camelot for Android app and now it tells me "Your account is currently logged onto another device. Please log off and restart the game" with an "Ok" tab sitting there in the middle of the screen taunting me to push it...and when I give in and push it ? I get status bar and then back to my error message and "Ok" tab, all the while the Camelot chick on the home screen winks at me flexing her heaving...yeah frustrating, I want to play my game !!!

    P.S. Devs should fix it...

    Ector-76
    Raxus

    Leave a comment:


  • kminyong
    replied
    I tried to log in after reinstallation and it still wont work. I have even tried to log in with my other device and it still won't work.
    Im keep getting the message 'Your account is currently logged onto another device. Please log off and restart the game'
    Plz fix this Aaron and Dash!

    Leave a comment:


  • Potemkin Ch 5
    replied
    Originally posted by BrownDanielUSN View Post
    Same error, it sames I'm connected onto another account. User name is BrownDanielUSN. I think I'm on ector-76 (70 something) also
    You are on Ector-76.

    Same issue. I deleted game. Deleted Cache. Reinstalled game. Went through tutorial. Re-logged in. Nothing.

    Big fan of new event up, camelot arena, and other things that I can't play. #Awesome

    Leave a comment:


  • Oo GAME OVER oO
    replied
    CANNOT Play Game After UPDATE

    I NEED HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Today after update the game and restart Heroes Of Camelot, the game show me the sentence "Your account is currently logged onto another device. Please logged off and restart the game." I tried to restart and re-install the game, it still not work. Now I can only use world chat and cannot click other button. What should I do with this bug??

    I am using Android system to play this game. Realm is Ector 76, ID is Oo GAME OVER oO. In this Realm there are lots of players have same problem as well. Can anyone help us?? Otherwise we can only give up to play this game.....

    **PS: I post it in forum because I can't click the setting button in game.

    Leave a comment:


  • Glaedre
    replied
    Same error

    Server: Ector-76
    Name: Glaedre

    I've got the same issue, I've tried reinstalling the game, but that didn't fix it..

    Leave a comment:


  • BrownDanielUSN
    replied
    Same error, it sames I'm connected onto another account. User name is BrownDanielUSN. I think I'm on ector-76 (70 something) also

    Leave a comment:


  • mo_doug83_5VHTVGS
    replied
    Originally posted by Rayden Storm View Post
    after update i also can not get into game, receive message "your account is currently logged onto anther device. please log off and restart the game". I am only using 1 device. Can anyone help please.
    I got the same msg after update user name modoug83 realm is ector-76 I think. Literally have tried everything at this point

    Leave a comment:


  • mike4791
    replied
    Originally posted by Rayden Storm View Post
    after update i also can not get into game, receive message "your account is currently logged onto anther device. please log off and restart the game". I am only using 1 device. Can anyone help please.
    I get the same here.

    could it be that I hadn't put a Kabam ID in to the Apps Settings?

    Leave a comment:


  • Onslaught76
    replied
    Add me to this list...won't recognize my password.

    Onslaught76 / Ector-76

    Leave a comment:


  • Rayden Storm
    replied
    after update i also can not get into game, receive message "your account is currently logged onto anther device. please log off and restart the game". I am only using 1 device. Can anyone help please.

    Leave a comment:


  • Vectole
    replied
    Originally posted by saidalfaisal View Post
    Its fixed now u can log with ur id but nothing new and update was for IOS only
    Yeah, but i hadn't attached a kabam id to the account before the update, so not sure how i will get my account back

    Leave a comment:


  • Nexumus
    replied
    Several of my guild members who have same problem deleted and fully reinstalled the game and it let's us enter now.

    I got worried when on reinstall I got to new player tutorial, but after that it asked me if I wanted to go to my current game and after pressing yes it brought me back.

    Leave a comment:

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