Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Can't Log after update 3.3.0

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • skeemo
    replied
    cant log in after update -ector76 username is project x

    When is this issue gonna be sorted out with ector 76 cant acess my account had to set up a new account to get on here ??

    Leave a comment:


  • Boddersuk
    replied
    Ector 76
    Name: Bodders
    Come on kabam reply to your customers! When will this get sorted???

    Leave a comment:


  • Noob_5VH2CMM
    replied
    realm Ector-76
    user name: Zmei-Gorinich
    can't log in after update. please FIX ASAP.

    Leave a comment:


  • Boddersuk
    replied
    Ector 76
    Borders
    Come on kabam reply to your customers! When will this get sorted??

    Leave a comment:


  • Noob_5VH2CMM
    replied
    same here. can't log in and get a message that I am logged onto another device. and my husband as well... does anyone know when it will get fixed?

    Leave a comment:


  • Potemkin Ch 5
    replied
    Potemkin
    Ector-76
    Android
    Ticket #02597258?

    Leave a comment:


  • Sir Abe
    replied
    Was gonna buy a ton of discounted pots today too. You guys might want to get this fixed before saddle ends. I won't be buying then at 70 gens each... or anything elsefor that matter.

    Leave a comment:


  • Sir Abe
    replied
    Originally posted by Vectole View Post
    No, i'm on iOS
    Same here. Says my account is logged in on another device. I've only ever used this android phone.

    Sir Abe
    Ector-76

    Leave a comment:


  • Vectole
    replied
    Originally posted by Aaron_Kabam View Post
    O_O A wild ghost has appeared!



    To everyone:

    This seems to be an Android issue, yes? We've notified the engineers, and they are looking into the issue. Sorry for the troubles in the meantime, we'll try to compensate affected users (if we can identify them) for the down time during City Event.
    No, i'm on iOS

    Leave a comment:


  • EdgarDoiron
    replied
    Originally posted by BrownDanielUSN View Post
    Yes, I'm using Android 4.4.2 on a Galaxy S4. Not sure if that'll help. Thanks for responding Aaron.
    I'm running 4.4.4 on Galaxy S3

    Leave a comment:


  • Noob_5VHZ8LD
    replied
    Same issue

    I am having the same issue of not being able to log in after the update. The same message is being shown as well. Can the dev please get this fixed? Serious gamers like us are wasting lots of precious time here and cannot complete quests and level up. And btw, hope the dev will compensate us with a 6* card for the inconvenience.

    Leave a comment:


  • BrownDanielUSN
    replied
    Originally posted by Aaron_Kabam View Post
    O_O A wild ghost has appeared!



    To everyone:

    This seems to be an Android issue, yes? We've notified the engineers, and they are looking into the issue. Sorry for the troubles in the meantime, we'll try to compensate affected users (if we can identify them) for the down time during City Event.
    Yes, I'm using Android 4.4.2 on a Galaxy S4. Not sure if that'll help. Thanks for responding Aaron.

    Leave a comment:


  • Noob_5TZWWRH
    replied
    Same. Also in Ector 76. Id is JMacy23. Says i am logged in on another device after the update. Pls fix this

    Leave a comment:


  • BrownDanielUSN
    replied
    Originally posted by Ceciltheholy View Post
    I also cannot log on. Same already logged in message.
    Ector-76
    Ceciltheholy
    Same here. BrownDanielUSN, Ector 76

    Leave a comment:


  • Aaron_Kabam
    replied
    Originally posted by Nexumus View Post
    ...
    O_O A wild ghost has appeared!



    To everyone:

    This seems to be an Android issue, yes? We've notified the engineers, and they are looking into the issue. Sorry for the troubles in the meantime, we'll try to compensate affected users (if we can identify them) for the down time during City Event.

    Leave a comment:

Working...
X