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Can't Log after update 3.3.0

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  • mj420owndu
    replied
    Can't log on still could at first but not for the last few hours
    Mj420owndu
    Ector-76

    Leave a comment:


  • Soddit2
    replied
    Btw im on ector 76 and have same ingame name, sent email from playstore plus support ticket from an alt acc( only way to send ticket)

    Leave a comment:


  • Soddit2
    replied
    Realy gettin beyond a joke, last pot+tix arena missed top reward by 25pts due to connection issue for 30 mins, then in mid fight against weapon master at lvl32 maintenance and now this, only known one game company who screwed up more than this, gamevil with steel commanders, realy hope kabam arent employing those guys who did SC

    Leave a comment:


  • Noob_5QM9ZGF
    replied
    exact same problem nickname kasmanavt, uter 34

    Leave a comment:


  • mo_doug83_5VHTVGS
    replied
    Any idea on time table till we can play again

    Leave a comment:


  • Soddit2
    replied
    this is ridiculous

    18hrs+ unable to login, rollback servers and give all a big gem refund, the amount of 1* reviews on google play should show how annoyed we are, next time beta test it at least, if you cant I will as would a lot of players as we seem to be doin that anyway

    Leave a comment:


  • Potemkin Ch 5
    replied
    From Aaron in another thread I made:

    Originally posted by Aaron_Kabam View Post
    We shall compensate for the down-time, but we are awaiting a full report of affected users. You will get an ample number of potions and summon stones, but I do not yet know exactly how many.

    Leave a comment:


  • mo_doug83_5VHTVGS
    replied
    Originally posted by Aaron_Kabam View Post
    O_O A wild ghost has appeared!



    To everyone:

    This seems to be an Android issue, yes? We've notified the engineers, and they are looking into the issue. Sorry for the troubles in the meantime, we'll try to compensate affected users (if we can identify them) for the down time during City Event.
    Ya I'm using android s5 user name modoug83 realm is ector -76 thanks for respondi mgg hopefully resolved soon

    Leave a comment:


  • griefbot
    replied
    Originally posted by Potemkin Ch 5 View Post
    Now that the squad has found the problem, any thought as to what the compensation is going to be? In short since the issue began I've had the following issues:
    • Per your post the fix (3.1.1) will be in in a few hours. We've basically lost a day worth a grinding in Gravelands. You have effectively handicapped us for the new event by 1 day. Awesome.
    • Arenas Running. Camelot Arena, Ragnarok Arena (sp?) and the 6 Star Arena. You've basically rendered us unable to compete for top rewards and potentially unable to finish.
    • My guild gems heavily (Ch_5_News_Team). I've now missed the guild rewards for today (which were silver+ because of the event). There goes a host of potions and usually a few summon stones.
    • Not to mention that I've had a day's worth of wasted energy / mana.


    I'm not trying to be a jerk about it and ask for something I'm not due, but FFS this stuff is kind of a big deal for those of us who are trying to compete.
    sigh... sucks for us... a lot of us in widow makers missed out on gold guild reward..... and arenas that we were competing in. hopefully we get rewarded with gaznar for not being able to log in

    Leave a comment:


  • tonights meal
    replied
    i am having the exact same issue and have spent a lot.
    my username is tonights meal
    lvl 83
    realm ector_76
    please fix issue asap I don't want to loose all my progress and have wasted my money!!!!!!

    Leave a comment:


  • Seli_
    replied
    Originally posted by skeemo View Post
    When is this issue gonna be sorted out with ector 76 cant acess my account had to set up a new account to get on here ??
    Also can't log in, says im logged in on another device but I have only ever logged in on my phone, nothing else.

    Realm: Ector-76

    Name: Seli

    Help me please. I would like to do the Pots and Tix arena, and everything else that I can't do x.x

    Leave a comment:


  • Potemkin Ch 5
    replied
    Originally posted by Aaron_Kabam View Post
    Hey every one. Our team has identified the issue and is now working on fixing it via a new version (basically, Version 3.3.1). It should be ready in a few hours, but I'll keep you posted.

    Edit: also, merging threads.

    Now that the squad has found the problem, any thought as to what the compensation is going to be? In short since the issue began I've had the following issues:
    • Per your post the fix (3.1.1) will be in in a few hours. We've basically lost a day worth a grinding in Gravelands. You have effectively handicapped us for the new event by 1 day. Awesome.
    • Arenas Running. Camelot Arena, Ragnarok Arena (sp?) and the 6 Star Arena. You've basically rendered us unable to compete for top rewards and potentially unable to finish.
    • My guild gems heavily (Ch_5_News_Team). I've now missed the guild rewards for today (which were silver+ because of the event). There goes a host of potions and usually a few summon stones.
    • Not to mention that I've had a day's worth of wasted energy / mana.


    I'm not trying to be a jerk about it and ask for something I'm not due, but FFS this stuff is kind of a big deal for those of us who are trying to compete.

    Leave a comment:


  • Tabica
    replied
    Originally posted by Tabica View Post
    Missed a guild raid, missed the start of the new event, and now a new arena......ticket number 02598005
    game name is tabica on realm ector 76

    Leave a comment:


  • Tabica
    replied
    Missed a guild raid, missed the start of the new event, and now a new arena......ticket number 02598005

    Leave a comment:


  • Cubiczar
    replied
    User: Cubiczar
    Realm: ?? Never looked
    Android: 4.4.2

    I get the account is already logged in error.

    Leave a comment:

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