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Bug totem guard Chest

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  • Bug totem guard Chest

    Hi, this time also i'd lost 2 cards in totem guard's event.

    When the 100/100 inventory was full, the chest can't be collected and no mail attachement with the two cards.

    So, i'll feed some cards to take my two rewards


    But this time the two same chest change in potion or ticket.

    I lost already many gems with kabam and fake event like chivalrous and now lost again gems with bug on totem guard chest. i'm feel very bad


    Aztharos Trsitan 48 thanks to return the 2 lost card

  • #2
    got an answer by customer service .... they don't understand the bug

    Comment


    • #3
      So, you tried to open the chests, but you could not do it because of your full inventory.
      When you freed space and opened the chests, you found pots and tix.

      I feel sorry, but that seems only a bad luck issue

      Comment


      • #4
        when i tried to open the chests, got a message that i can't get the cards because of my full 100/100 cards.

        Mail attachement bug with this event.

        now, two cards lost

        Comment


        • #5
          the support don't understand again..... i want to kill them

          Another player have the same problem on my server

          Suport say: "it's impossible you can't have card if you have potion "

          Comment


          • #6
            Hi I got 12 chests earlier and out of them I got 2 Totem Guards, 1 Ariel's Champion and all the other 9 chests contained pots or tickets... so its luck of the draw I'm afraid

            Comment


            • #7
              Originally posted by scavengers32 View Post
              Hi I got 12 chests earlier and out of them I got 2 Totem Guards, 1 Ariel's Champion and all the other 9 chests contained pots or tickets... so its luck of the draw I'm afraid
              when inventory is full or not? maybe update 200/200 inventory don't bug
              because you lost card when inventory is full

              Comment


              • #8
                Originally posted by Aztharos View Post
                when inventory is full or not? maybe update 200/200 inventory don't bug
                because you lost card when inventory is full
                Hi you either get 1 card or pots or tickets like the promotion said, your not guaranteed to get a card in every chest, its either a card, pots or tickets not both.... so I agree with support. Like you said you couldn't open the chests because of 100/100 in your deck space so you couldn't of know what was in the chests, and then as you said you made some space and then opened the chests to find pots and tickets...

                like the other person said on this post.............

                So, you tried to open the chests, but you could not do it because of your full inventory.
                When you freed space and opened the chests, you found pots and tix.

                I feel sorry, but that seems only a bad luck issue

                Comment


                • #9
                  ok when inventory was full 100/100 i opened 7 chest with pots and tick but two other can't open a message appears with " you cant' take your card tour inventory is full ! you understand ? no mail attachement with the two cards


                  i'm not english man maybe i can't explain with the good word

                  When inventory is full 100/100 only the chest with potion or tickets could be open so i open 7/9 chest

                  but when it's a card a message appears like you cant' take your card your inventory is full the mail don't work so the two chest reset and become potion


                  PS: thanks the support to kicked me because your game bug

                  Comment


                  • #10
                    Unfortunately you are out of luck.

                    Several of us had this problem with chest rewards from calamity event.

                    We opened a chest and got the "inventory is full" message indicating we had just received an awesome card.

                    We run over to our deck and eat some cards and go back and then we get a potion from the same chest.


                    Programming oversight which re-rolls the contents of a chest on failed collect.


                    Ticket was basically ignored and said sorry you don't get anything back.


                    Really knew it was a veteran paladin too (I could feel it)

                    Comment


                    • #11
                      yes Kabam sucks support too thanks never use money for us

                      Comment


                      • #12
                        I also lost a totem last week. I sent multiple tickets, they said that the appropriate sector would contact, but nothing so far.

                        Comment

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