Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


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Please make sure to stay updated on these rules by reviewing this page from time to time.


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Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

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- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Raid Reward Missing

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  • freeman2k
    Hey guys, check the general discussion forum. There you can complain your case

    Leave a comment:

  • dman636
    Originally posted by Sickboy_Bors26 View Post
    Kabam replied.... Frustration levels increasing.....
    Wow that is complete garbage! But at least you got an explanation. That is more than what I received.

    Leave a comment:

  • Sickboy_Bors26
    Kabam replied.... Frustration levels increasing.....

    Originally posted by Kabam

    Thank you for contacting Kabam Player Experience! My name is Quentin. If I understand correctly, you have written in regarding the Raid Rewards and I am happy to address this for you!

    Please note that if your Inventory is full, then the Card will go to the next highest roller who has space available. In the future, please make sure that you have room for any new Cards before rolling!

    Thank you for playing Heroes of Camelot!

    Heroes of Camelot Support

    *Make sure you have the upper hand in Heroes of Camelot by participating in our Forums!
    Originally posted by Sickboy
    Hi there Quentin,

    My inventory was 9/32, so not full and I still did not get the card. The vault was empty as it has no apparent use. The deck was also not full as I enhanced a card to free up space just before rolling for the raid reward, as I already knew there were issues with the rewards.

    Either way, what you explained still makes no sense, design wise. If the inventory is full the card should be sent as an attachment, not to another player which would be totally unfair.

    Your last game update is killing the game and driving paying customers, like myself, away. The forums are filled with complaints and no one from Kabam seems to care. This is just one big exercise of frustation and anger. Do you actually test the updates before launching them?

    When am I getting my Ossion?


    Leave a comment:

  • Sickboy_Bors26

    Leave a comment:

  • dman636
    Wow I got an email saying case closed and even after supplying the requested 5 screenshots showing rewards I was promised.

    Leave a comment:

  • dman636
    Last 5 of 6 raids for me I did not receive my rewards. Im assuming they also went to someone else but I got nothing!

    I got this response:

    Hello again,

    Thank you for your reply and I hope you are doing well today!

    Our Game Team is aware of reports we have received regarding recent Raids, and I'm uncertain of the status, but you may want to keep an eye on the Bugs and Known Issues forums, as updates to this may appear there.

    Unfortunately, I will be unable to make any changes myself as this issue is internal and will need to be handled by the Game's Developers. We are doing our best to alleviate this issue as fast as possible and will be updating players on any changes via the forums located at

    Leave a comment:

  • 2069803
    Guest started a topic Raid Reward Missing

    Raid Reward Missing

    Just finished this raid. I should have received Ossion but instead it went to "the Chief":

    Please correct at least the Ossion card, don't care about the rest.


    Bors 26