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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
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- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
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- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
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- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
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Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
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- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Raids - Missing rewards

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  • Raids - Missing rewards

    Last three raids I have not received the end of raid rewards. Twice I have finished in gold on Ossion raids, didn't win the dice roll but didn't receive the gold, summoning charms & card associated with my finishing positions. Just happened again on a Jezebel raid. Cards not received are Vangaurd, Fire & Earth Elemental plus the gold & summomg charms as rewards from raiding. I would greatly appreciate you looking into this as I'm sure it's happening to others.
    The main point in raiding us to get rewards. It's very disappointing when you don't get these rewards, it's just a waste of mana pots raiding and scrolls too.
    I know there are bugs that need ironing out but raiding is fundamental to this game. People get hacked off when they don't receive their rewards. Could you please look into this as a matter of urgency, thank you.
    Realm is Merlin42, Guild is Phoenix, player name is Lancelot of the Lake

  • #2
    Good afternoon. After raid on Ossion, the award with the card Ossion. didn't come to mail. The stock was full. In treasury and storage as the card isn't found. I ask to correct a situation!

    Realm Tristan-8
    Name Taliman

    Comment


    • #3
      I just had the same issue on Jezebel. After winning the roll, the card never came
      Realm Pellinore-59
      Name Smallpeter

      Comment


      • #4
        I also won a jezebel raid and didn't receive rewards

        Comment


        • #5
          Samething, I won the roll and someone else got my rewards

          seven
          Percival-47

          Comment


          • #6
            Originally posted by Bill3333 View Post
            Last three raids I have not received the end of raid rewards. Twice I have finished in gold on Ossion raids, didn't win the dice roll but didn't receive the gold, summoning charms & card associated with my finishing positions. Just happened again on a Jezebel raid. Cards not received are Vangaurd, Fire & Earth Elemental plus the gold & summomg charms as rewards from raiding. I would greatly appreciate you looking into this as I'm sure it's happening to others.
            The main point in raiding us to get rewards. It's very disappointing when you don't get these rewards, it's just a waste of mana pots raiding and scrolls too.
            I know there are bugs that need ironing out but raiding is fundamental to this game. People get hacked off when they don't receive their rewards. Could you please look into this as a matter of urgency, thank you.
            Realm is Merlin42, Guild is Phoenix, player name is Lancelot of the Lake
            I am in the same guild as Lance on Merlin-43, and I too have not received my summon charms, gold or reward cards from multiple raids recently. There have been two raids where I have not received the boss card that I had won. I rolled highest for Ossion, but was third in gold group and didn't get Ossion. And here just minutes ago, I came in first in gold group and rolled a 97 and it showed that I won Bourgard, but again I have not received summon charms, gold and boss card. Please rectify this situation accordingly and promptly. In the future please test thoroughly your code before you apply an update. Maybe if you made the game more stable, with less bugs that people would spend more money? What a concept eh?? Sherman, Phoenix guild, Merlin-43

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