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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

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These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
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- Keep off-topic posts in the off-topic forum.
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- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
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- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
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- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
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- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Refund potions Calamity event

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  • Refund potions Calamity event

    Hi

    Today I read the info message about refunding the potions in the calamity event. It stated that most of the players already got them, but you're aware some are still missing a few.

    Now I spend over 200 potions in there and haven't received anything back. This is ridiculous. If you say you're doing something then do it correctly.

    I expect everything restored on my account in the next 48 hours, before the end of the calamity event because now others have an advantage over me.

    You guys have no idea how you're ruining the game with updates we didn't ask for instead of fixing the bugs.

    I'm not spending anything on this game anymore and have spend over 3000€ already. Nice job keeping customers happy....Keep this up and you'll be out of buisness soon.

    Sincerly
    An unhappy customer

    Cainnech
    Merlin-43

  • #2
    I'm in the 1st realm and I or many others in my alliance have recieved the stams or pots that were supposedly given back on calamity as stated in the bulletin board please address this as this puts most of us who havnt recieved at a huge disadvantage

    Arthur-1
    brutus

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    • #3
      Hi, samething for me! I didn ´t get my pots from the calamity event.

      Ultranosor
      Excalibur-30

      Thank you and I hope that you will do what said!

      Comment


      • #4
        I'm also have not received my potion refund. Viktor Vaugh on Pellinore-59

        Comment


        • #5
          I spent 400++ & I didnt received my refund. I am from UTHER 14.

          Comment


          • #6
            I'm also have not received my potion refund. Trayjhon, tristan-8

            Comment


            • #7
              Warded Man bors 52 no pots no stones for inconvenience nothing and missing 7 k tonics .....cool event ....from 1 place to 7 ty kabam. .....and all this happen after I bought a new tablet to cheap playng .....because my phone don.t load game after 50 .....just perfect ..
              ..

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              • #8
                Spent 200+ stamina 100+ mana, no refund. they don't seem to care once they have your money.

                Boosted / Galahad-65

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                • #9
                  After submitting a ticket, I received my refund of every potion I used, including ones purchased after the refund notice. Thanks Kabam!

                  Comment


                  • #10
                    Why should you invest money here they can't even crooks to understand we are not collecting: the elite of the druids, the elite troops , knights and all for one week without money, and everything maksimumu

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