Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Update version 3.2.0 - Breaks Treasury and resets Calamity event

  • Filter
  • Time
  • Show
Clear All
new posts

  • Update version 3.2.0 - Breaks Treasury and resets Calamity event

    Name: King Of Hearts
    Server: Galahad-65

    The new update positions the treasury icon on the wrong location. If I click it, I get a fatal error code=101 and the game reboots.
    I lost all my progress in the Calamity event? As if it has reset.


    While I type this, treasury seem to be fixed? But lost all my cards in it???

    Spend a lot of money and time in this... How come the new upgrade is so wacked? Don't you do tests before putting an update live?

  • #2
    I have 49 good and excellent cards in my treasury if these are gone for good no way I'm playing anymore. Worst glitches update ever by sound of it, I don't want to update it


    • #3

      Also having theses issues after update, I cant even count how many stamina and mana i used on calamity and its reset...
      Wasted a bunch of stamina that made the game crash ([email protected]_2)
      I had some cards in my tresury (nothing spectacular) but now gone

      in game name is: Boosted


      • #4
        Originally posted by dannii99 View Post
        i have 49 good and excellent cards in my treasury if these are gone for good no way i'm playing anymore. Worst glitches update ever by sound of it, i don't want to update it
        do not update lol


        • #5
          I'm not going to just worried all be gone anyway. Hope doesn't automatically update got legendary cards in treasury


          • #6
            Worst thing is.... Its a rushed update so they can earn more money. Paying for treasury room now....


            • #7
              Originally posted by Boosted1 View Post
              do not update lol
              You don't have a choice! (at least on iOs, you must update or the game will no longer work)


              • #8
                Can't update.

                Originally posted by jhaelen View Post
                You don't have a choice! (at least on iOs, you must update or the game will no longer work)
                I can't update my game on my Sony SO-OE, the google play store told me that it is not compatiable to my device. Ironicaly, I have played it on my tablet Z for a month.


                • #9
                  I have 60 4* and greater cards in my treasury. How am I supposed to get them into the new vault??? I will definitely quit playing this game if any of my cards are lost for any reason. I have already decided to quit spending money until this new update is fixed and an explanations is given as to how I will retain my cards that I have already invested a lot of time and money to acquire.

                  To add to the list of issues, I am no longer receiving arena rewards. Where did they go? Not in the treasury, not in the inventory, not in the vault! Also, I am no longer receiving the cards I gain while questing after my Hand is full... Where are those cards going???

                  I have already put in multiple tickets for not receiving the Achievement rewards for Save Southport and was told that they are working on it. How about fixing some of the bugs that already exist before you create a plethora of new ones.