Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Account login problem

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  • #61
    Hello everyone,

    The maintenance message issue has now been resolved. If you continue to experience login issues, please contact customer support.


    • #62
      Originally posted by Xin Kabam View Post
      Hello everyone,

      The maintenance message issue has now been resolved. If you continue to experience login issues, please contact customer support.
      what for 3 days the game is off and we didnt get any compensation about this???????? show us some professionality KABAM!!!!!

      Guys make ur voice be heard , write here


      • #63
        Originally posted by Xin Kabam View Post
        Hello everyone,

        The maintenance message issue has now been resolved. If you continue to experience login issues, please contact customer support.
        Hello Xin,

        We are really thankful for this info!

        Nevertheless, for the lack of response for 3 days and for the damage caused by this sudden maintenance, we thank you for considering our expectation of a compensation up to our disappointment.
        We hope you understand our position, and will be favorable to our request.

        > Lurken ; Gawain-49


        • #64
          I understand this game is free and a lot of people will say that we are asking for compensation because we are just complaining. But here is the truth of the matter, we don't feel appreciated as customers of this company and we just want to feel like you actually care about our business and while it maybe true that we will most likely not just stop playing the game, it is likely we won't be recommending the game to friends if its not worth the trouble to play the game. So show us that you care about us as gamers and recognize you wouldn't have jobs or a business with out us. You don't have to give us anything just start showing you guys care. Log in to the form on a weekend and let your concerned gamers know that "there is no one in the office on the weekend and we will handle the situation first thing monday" its not difficult.

          75greeno bors-46

          I also have more ideas for you guys but I think you have my email if you want to talk


          • #65
            I think its disgusting lack of service... I sent in a message to support on 21st and im still awaiting a response back its now 24th not good.... and nothing for all the wasted 4 days of play and all the things going on within the game that we missed out on that others on different servers managed to get. I know its only a game but everyone puts in a lot of time and energy into this game. You think with all that extended period of maintenance the issues of the Southport Achievement would have been fixed but even that isnt... what maintenance was actually done??? lets hope the raids were fixed at least.


            • #66
              Seems issues came back.I haven't been able to log in since Friday. The Grey Lady


              • #67
                Dear kabam, i have only 1 realm in list(arthur-1) but my game is on bors-66, pls help i realy like play on tablet. On my phone have all realms but i cant login on bors66 becuase server is full:-(
                Thx to fix xleviath


                • #68
                  Problem solved


                  • #69
                    My issue has not heen resolved in Percival-47 The Grey Lady I am still getting @_game.maintainance message ...and yes it is spelled that way in the message.