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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

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My android phone reboots while accessing "guild" functions after the HoC upgrade!!!

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  • My android phone reboots while accessing "guild" functions after the HoC upgrade!!!

    Hello support,

    I'm a player with game name - "Fear Hunter", playing in the servers Percival-27 and Percival-47. I'm experiencing a strange problem in Heroes of Camelot after yesterday's major upgrade. Everytime, I try to access Guild functions, my phone reboots, and this is happening each and everytime. It's happening with Guild functions ONLY. But when I do farming, Arena, bosses, chat, etc., nothing happens.

    At first, I thought that there might be something wrong with my Samsung Galaxy S4 phone. So I changed my spare battery and tried again, the same result. Then I tried rebooting my phone in Safe Mode and tried, same again. Then finally, I reset my phone to factory defaults, installed Heroes of Camelot freshly, then tried, still the same result!

    When I am using other applications for hours, calling, texting, and doing normal things, nothing happens. Please note that I've more than 5 GB free space remaining in my phone memory already, so can't be a memory issue.

    After all the above tests, I am positive about the possibility of a bug in the Guild functions which seems to be related with my phone reboot functions.

    HoC team, can this be fixed at the earliest please???

  • #2
    So did I. Many players have the same problem!!!!

    Comment


    • #3
      Wow... Kabam support is so USELESS. I complained about the above problem to them and now in reply they are asking me to check the same things on my phone that I have already mentioned I have checked. So lame! Either they don't want to solve this problem or they are incapable to do so!! I still have reboot problem when I access guild and it's still unsolved. Well done Kabam support... You guys need to have proper technical knowledge to resolve issues before you launch a game!

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      • #4
        i have the same problem here on me samsung galaxy s4 :P

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