Hi Aaron

I'm writing for one of my guild mates, who does not speak english. His T4 Fenric is buggy: if I fight him, instead of Fenric, there is just a white spot with a grey "?". This bug somehow blocks the access to the party / deck completely. So my guild mate can not change his party nor is he able to move cards from the stash to his party / deck. He already wrote a ticket around a week ago, but the support just blamed this deviceā€¦

Server: Ector-16
Name: Frankie

Thanks a lot for your help!