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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

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Characters from realms gone

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  • Characters from realms gone

    I was playing a few characters on different realms (Burningday, Bloodyfyre, Kruse, and Kruznburn). Now these characters are all gone and the realms aren't showing. Please help. Thanks.

  • #2
    My character Neguim from Galahad- 45 have the same problem

    Comment


    • #3
      i had too on Bors-26 and i dont know whyyyyyyyyy there was my high account i spend many hours playing there and its gone i dont understand

      Comment


      • #4
        Same here also Bors-26. Switched to Bedivere-13 to check out the new cities when i tryed to get back to Bors-26 my Account was gone...........
        My character is 47-Ronin and i'm in one of the top guild's Heaven. I've spend a lot of time and money on this PLZ HELP!!!!!!!!!!!!!!!!!!!!

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        • #5
          Alot of peoples accounts are missing I am pretty sure they are noticing and getthing things figured out fast. But cause of so many people including myself thats missing account it could take 1-3 days crossing fingers its fixed today.

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          • #6
            Yes Link1988 took 3 days last time this happend (3rd March) - hopefully fixed quicker this time. Think it is important to get people to raise a proper support ticket detailing Realm/Server and user Name - rather than rely on the Forum. - Will flag to support that they have an issue. -

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            • #7
              Yeah I already sent a ticket in and I hope they fix it today cause my guild is raiding and plus it will put me behind a race with my friend for clearing the new citys first lol

              Comment


              • #8
                Originally posted by Burningday View Post
                I was playing a few characters on different realms (Burningday, Bloodyfyre, Kruse, and Kruznburn). Now these characters are all gone and the realms aren't showing. Please help. Thanks.
                The same to me....

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                • #9
                  Originally posted by Noob_5MDFT55 View Post
                  The same to me in real morgana for italy....
                  ....................

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                  • #10
                    Anyone get any luck getting characters back yet?

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                    • #11
                      The same to me in kingdom gawain-9 ID BlackNightmare

                      Comment


                      • #12
                        Kay-44 Sasael...

                        Someone can tell me how to fill a bug report ticket?, I searched but don't find the option on the app.

                        And I guess kabam will continue our daily reward streak (I don't want to lose my streak and the at this moment almost 2 days of rewards), and give us some compensation for the troubles, what do you think?

                        Comment


                        • #13
                          Lost characters in a couple of other realms, but I don't remember the realm numbers!!
                          Untapped Reviews

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                          • #14
                            no luck yet. ive submitted a ticket. actually the day of the update. i was in percival 27 where im the guild leader of guild serenity and my user name there was tyroon2003. luckily i have some members i email through yahoo and they say my character is still there, just says im not logged in. so rest assured that if you are having the same issues as me, where it doesnt show your character name next to the realm, then your account is most likely still there. i was worried a lot at first because i spent a lot of money on mine too. if they dont fix it, well....lets just say it would be in their best intrest to fix this issue

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                            • #15
                              haha, i just tried the support page to see if there is anything on there about this, and get this...the support server is down for maintenance. this is rich! lol

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