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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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+1 level after maximum!

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  • #16
    ?????

    Hello ! Trible in card ??????? ????????? 71lvl t3 need t3 70lvl help me please! Nik ????? server tristan 8!

    Comment

    • #17
      Same problem

      Hi Aaron, i'm having the same issue with my T2 Sun Mage, it's lv 51\50.
      Could you kindly solve?
      i await your news
      nick: Italico88
      server: Merlin-3

      Comment

      • #18
        Originally posted by Aaron_Kabam View Post
        Hey Romualdos,

        I can help you, but first I'll need you to remove Shiverheart from your current party. If I try to help you with him in your party, it will result in an error that's hard to solve.
        i miss my charcter in Bors 46 The Lighting God i really love this game and miss my charcter and i spent good amount of money and alot of time in leveling up also iam leader of Guild Gods Of Hell rank 8 please this charcter my game life dot break me kabam please i still think you best game on App store let me enjoy the game back with my charcter The Lighting God my case number : 02191300 and my email id is [email protected] ... iam waiting please .

        Comment

        • #19
          Dear Aaron,
          I opened a ticket with the issue i exposed previously
          the case number is: 02196527
          i await your news

          nick: Italico88
          server: Merlin-3

          Comment

          • #20
            Originally posted by Italico View Post
            Dear Aaron,
            I opened a ticket with the issue i exposed previously
            the case number is: 02196527
            i await your news

            nick: Italico88
            server: Merlin-3


            Ok, I think someone is kidding me...the support told me they CANNOT DO ANYTHING
            It's a bug so is Support's duty to fix it and i don't want to lose stats because someone is incapable to do his\her work

            Comment

            • #21
              I think Your answer is not a joke. Just many work for support in this time. I decide no more waiting and maximize my T4 Shiverheart myself.
              Just want to say again: Aaron realy thanks for help!!! Respect and Best regards)))

              Comment

              • #22
                Originally posted by Romualdos View Post
                I think Your answer is not a joke. Just many work for support in this time. I decide no more waiting and maximize my T4 Shiverheart myself.
                Just want to say again: Aaron realy thanks for help!!! Respect and Best regards)))
                even if there's one billion peopole working in the support, the policy concerning bugs should be the same fo all....but it seems it changes form every operator you talk with.
                If you've a bug and the operator tells you: "i'm sorry, u've to keep your card 51\50" what kind of support do you do? what do you support?

                I want to hope that is simply the italian operator that doesn't know his work....if it's the case, i beg you Aaron, to check if he's qualified to be an operator because his work is the worst ever.

                Comment

                • #23
                  Thanks God, his coming back!!!)))
                  Aaron if You return to help us, im not finish maximize, only 60 lvl))) i spend lady of lake ((( very hard do it again...

                  Comment

                  • #24
                    Finally today, after a discussion via ticket, I won my first war.
                    The problem has been solved thanks to this topic and the fixes made by Aaron.
                    Aaron thank you for your indirect help
                    However it's absurd that i've do question with the support because they don't want to fix a bug.

                    Comment

                    • #25
                      i doing ticket too, number 02208161, hope somebody help me. because no more farming, mana drop is weak((

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