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Treasury emptied

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  • #46
    Emak: It hasn't been two weeks, it's been one. I'll send an email to the devs. I also just saw your ID on a list that support sent to the devs.

    Indifferente: this is the wrong thread for that discussion.


    • #47
      Hey Aaron,

      Yup 1 week i miss calculated, but it feels like 2 weeks lol.

      Take Care


      • #48
        Can anyone post here, if he gets his missing cards? Even if it will take time, they must start at any server and someone gets his cards first and can post here that it was successful.

        Aaron, can you give us information about the progress? I think nothing had happened since the 2014/02/28, because I got 5 summon stones as present of the developers. This must be a joke when I compare these 5 Stones with my 80 5* and 4* cards I miss.


        • #49
          I got my answer today they can't seem to find the 70+ cards that vanished from my treasury. And I had gave them a list of the cards.

          Those are not 2* cards there is a lot of 4* 5* 6* and even 1 raid boss card.

          This is very bad customer service.

          I don't care about the 30 stones they giving me it does not come close to what I lost.

          Here is what I lost :

          Fire Elemental x1
          Gryphon x1
          Archmage x3
          Giant Eagle x4
          Giant Boar x4
          Blood Briar x4
          Doomweaver x7
          PsychoButterfly x2
          Dire Bear x4
          Thorn Witch x4
          Ember Druid x4
          Duelist x1
          Elder Shaman x2
          Ysbadden x3
          Ice Mage x3
          Arabel The True x2
          Nathra Verdaine x1
          Celestial Lion x4
          Ranger x3
          Rhiannon Fair x1
          Beastmaster x1
          Huscarl x1
          Bourgard x1
          Stormcaller x1
          Stone Acient x1
          Angela x1


          • #50

            My cards are always missing ... That's start to be long ...



            • #51
              Hey Aaron.
              2 weeks passed, this is a bug game but nothing come back to me and no one support.
              With a dissapointment.
              The Server: Arthur-1
              Ingamenick: bachle


              • #52
                Hey Gortoth and EmaK and LNHB,

                Will ask the devs about your accounts.


                • #53
                  Hey Aaron!
                  I just receive my cards.
                  Thanks for your support.


                  • #54
                    Hi Aaron,

                    I'm still waiting ! Now I consider that's it's not possible anymore ...

                    If I don't have my treasure back up saturday morning I stop this game.


                    • #55
                      i lost 15-20 mules/donkeys last week,other 4*/3* cards remained in treasury,i wonder will i ever get those mules/donkeys back and do i have to worry about losing treasury cards in the future?


                      • #56
                        Originally posted by Aaron_Kabam View Post
                        Hey Gortoth and EmaK and LNHB,

                        Will ask the devs about your accounts.
                        Hi Aaron,

                        Could you please ask about my account too?

                        I had two sun mages and a Ranger and some others missing. I think they disappeared when I tried to collect them from my treasury and the game disconnect.

                        let me know,

                        ign: playerpenus
                        server: Ector - 36


                        • #57
                          Missing Cliric T4 Max form 5 cards.

                          Server: ???????-8
                          Name: ???? ?????.


                          • #58
                            Hello Aaron,

                            I've been patient could you please look into two things for me please?

                            I purchased a 7000 gem set during the 30% promo but I am yet to receive anything. Could you look into this?

                            I am missing a bunch of cards including 2 Sun mage and 1 Huntress. Could you please investigate? I do not know why they are not in my treasury or inbox.


                            let me know,

                            ign: playerpenus
                            server: Ector - 36

                            I have been waiting a week. Support were not that communicative.


                            • #59
                              Hit there,

                              after the last raid yesterday i got a lot of cards and had a total of 50 cards in my treasury.
                              Today i checked again and now i got only 47. can sameone pls check this???



                              • #60
                                Were any of these items returned? What was the outcome of your tickets?