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Hello, need help to get my card back

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  • Hello, need help to get my card back

    I am working on a perfect evolvement on Morbius the Cursed. I have a tier 1 max level 50 card, and was working on a second card and had it up to tier 1 level 49. I enhanced it to level 50 using a level 1 Morbius the Cursed card. However upon doing so it totally disappeared from mydeck. Could I please get my Morbius the Cursed tier 1 level 50 card back so I can evolve it together with my other tier 1 level 50 card. I spent a lot of time getting it up to 50.

    My in-game username is Bengtsson

    Thank you kindly

  • #2
    Originally posted by Bengtsson View Post
    I am working on a perfect evolvement on Morbius the Cursed. I have a tier 1 max level 50 card, and was working on a second card and had it up to tier 1 level 49. I enhanced it to level 50 using a level 1 Morbius the Cursed card. However upon doing so it totally disappeared from mydeck. Could I please get my Morbius the Cursed tier 1 level 50 card back so I can evolve it together with my other tier 1 level 50 card. I spent a lot of time getting it up to 50.

    My in-game username is Bengtsson

    Thank you kindly

    Just a clarification.U enhanced it or u evolved it?

    Check if in any case one of your Morbius is tier 2 cuz if it is either u by mistake evolved him or when u enhanced him game by mistake evolved him.

    Just to be sure I enhanced a War Hound with another one and all went good.No evolve instead of enhance.I dont know tho if the card is at its final lvl as was yours.

    Comment


    • #3
      Originally posted by Bengtsson View Post
      I am working on a perfect evolvement on Morbius the Cursed. I have a tier 1 max level 50 card, and was working on a second card and had it up to tier 1 level 49. I enhanced it to level 50 using a level 1 Morbius the Cursed card. However upon doing so it totally disappeared from mydeck. Could I please get my Morbius the Cursed tier 1 level 50 card back so I can evolve it together with my other tier 1 level 50 card. I spent a lot of time getting it up to 50.

      My in-game username is Bengtsson

      Thank you kindly
      This is a known bug that Kabam ignores. It has been happening from the beginning, but seems to have become a super bug since the update. Even though they will only insult you, you should still send a bug report to the oddly named "player support" so that they have to, at some point, stop pretending the problem doesn't exist.
      Untapped Reviews

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      • #4
        Originally posted by Andrius4nubs View Post
        Just a clarification.U enhanced it or u evolved it?

        Check if in any case one of your Morbius is tier 2 cuz if it is either u by mistake evolved him or when u enhanced him game by mistake evolved him.

        Just to be sure I enhanced a War Hound with another one and all went good.No evolve instead of enhance.I dont know tho if the card is at its final lvl as was yours.
        No, I enhanced a Morbius tier 1 level 49 card to level 50 (which is max). The last card I used to enhance the level 49 card, was a Morbius tier 1 level 1. After the enhancement the card completly disappeared. Kabam is completly ignoring this. Besides posting here, Ive also sent message to support. But I guess they are understaffed, if they have any staff at all. Well, since its a Morbius card I can still get a new one from farming. But I would hate if this happens with a 5 or 6 star card that you have summoned.

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