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"unstable connection" errors

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  • "unstable connection" errors

    From the last two days, I am experiencing severe "unstable connection" errors, even though there is nothing wrong with my WiFi connection. The message pops up every five minutes or so and I am left with no choice but to toggle WiFi on and off or to force quit and reload the app, as Kabam support suggested in response to my query. The worse instance was when this error popped up mid-raid yesterday, costing me some rewards!

    Please find a permanent solution to this error as it renders the game virtually unplayable and is especially damaging if it occurs in the middle of a raid.

    User name: majesticoverlord
    Server: Arthur-1
    OS: iOS 6.1.3

  • #2
    Is anyone else experiencing this issue? It has got progressively worse for me.


    • #3
      I get lots of "unstable connection" messages, no matter how good my connection actually is. HoC seems to be the only program that chokes itself on data transmission all the time. I don't know if others have similar problems, but it's just another "feature" I have to endure to play the game.


      • #4
        Today it has worsened to the point where it won't even allow me to log-in!


        • #5
          i have the same problem the last 2 weeks... but not as often as you


          • #6
            Yeah, we've been having high load issues. We're working to resolve the issue ASAP. If you can connect, you might find that chat isn't working so well at the moment.


            • #7
              Connection problems are becomming worse. Please try to fix this. It's no fun with all the unnecessary unstable-connection-popups. Its been over a week now.


              • #8
                Aaron just FYI this also contributes to the loss of gems from refreshing issue


                • #9
                  Originally posted by majesticoverlord View Post
                  Today it has worsened to the point where it won't even allow me to log-in!

                  That was happening to me on Sunday--and if I hit the "OK" button, the error popped back up before it even attempted to make another connection. Interesting how many of us commenting about it in this thread are from Arthur-1. Are the realms server-specific?
                  Untapped Reviews


                  • #10
                    i get that a lot on kay-4 as well
                    this morning towards the end of the bug it became noticeably more frequent for example.
                    probably because more and more people were made aware of the bug and tried to get on the train


                    • #11
                      Its no fun this way. Half of the time, im waiting because of the 15 sec timeout where you can't do anything while exploring. The other time i'm clicking on unstable-connections popups. At least that is how it feels.
                      I think i will quit the game for a week, only getting my daily rewards and try something else. Perhaps it is better in a week or i have fpund another game which is more fun.
                      I really dont't like to wait.


                      • #12
                        Well i have the same problem with an ipad2. I have also an account on a nexus that works perfectly while i'm at the same place. So my connection is not bad but the game may have a problem with ipad 2! And i'm not far from stopping playing the game because of that waste of time!


                        • #13
                          Originally posted by ririf31 View Post
                          Well i have the same problem with an ipad2. I have also an account on a nexus that works perfectly while i'm at the same place. So my connection is not bad but the game may have a problem with ipad 2! And i'm not far from stopping playing the game because of that waste of time!
                          I'm having the EXACT issue-- my android tablet works perfectly and my iPad2 gets the unstable connection popup nearly every single action performed. Really annoying.


                          • #14
                            Up. Another raid lost to this annoying problem.
                            This should be the #1 thing to fix IMO as it is game-breaking, unlike some of the other issues.


                            • #15
                              I am experiencing loss of connection a lot in the past 2 days myself mainly in chat. Every few minutes I get disconnected an it says connecting to server gets really annoying when your leader of a guild an need to use your chat an keep getting disconnected.