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Fatal Error 101

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  • Fatal Error 101

    Dearest Kabam,

    My id is Mikaela, Realm : Arthur1, and I don't know how many times already I ask you to fix my problem. Once again, please please please help me fix your game error. I haven't been playing the games for 3 weeks, and there's still no news from you guys. Your customer care is sucks. I have been spending A LOT OF TIME AND MONEY for your game, but Kabam give nothing in return. It makes me so angry. I am demanding you guys to compensate me for my lost, including time, money, and the events that I missed by not playing. You should responsible for your error, It's your game, and I am your customer. I have been really patient with you guys, but now I am losing it. The problem can happen to anyone, but you don't know how to fix it. Seriously....!!!! I tought Kabam was a big company, but your customer service is very terrible. My last thread in the forum was not reply. Is there anyone I can contact directly??????

  • #2
    GIve me BACK my MONEY!!

    Comment


    • #3
      Mikaela, your threads are filtered and are not being replied to because you've made so many of them. You only need one. Please reply to that one, rather than making a new one every time.

      I have no update for you. I cannot fix Fatal Error 101 by myself. I have no means to do so, and I can only speculate as to what the problem is. Only the engineers can fix it, and we (both me and customer support) have reported it to them multiple times.

      I will leave this thread open. If you open another, it will be closed. Please use this thread only.

      Comment


      • #4
        Hi Aaron,

        Last time I replied to my old thread, but I don't get any reply, that's why I make a new thread. I asked you before that is it possible for me to get a new id with same specifications? The error was not my fault and yet it's taking so long for your engineer to fix it, I think I should get compensation. It's been 3 weeks, it's driving me crazy. Can u ask ur engineer if they have any eta? Or is there a way I contact your engineer directly? Please reply...

        Comment


        • #5
          Originally posted by Aaron_Kabam View Post
          Mikaela, your threads are filtered and are not being replied to because you've made so many of them. You only need one. Please reply to that one, rather than making a new one every time.

          I have no update for you. I cannot fix Fatal Error 101 by myself. I have no means to do so, and I can only speculate as to what the problem is. Only the engineers can fix it, and we (both me and customer support) have reported it to them multiple times.

          I will leave this thread open. If you open another, it will be closed. Please use this thread only.
          Hello Aaron, I want to let you know that I'm facing the same problem here. Not playing for almost a month, and I feel very unhappy because I paid quite a lot for this game. Already submitted tickets about this to customer service, answered by Dylan, but it didn't solve the problem, and after that no reply at all. Any chance kabam could help us? Because as Nicole said, the error is not our fault. I think there's something wrong with our id. Please response, and help us ASAP... I'm very disappointed here. I don't mind paying, but I think our complaints must be heard. Waiting for your reply.

          Comment


          • #6
            Hi Aaron...

            I didn't make a new thread, and like i told you, I get no reply.... when is my problem will be solved? it's been almost a month, i lost day by day, event by event, bonus by bonus just pass by with no conclusion. Just please tell me how long it will be solve? one more week? two more week? 1 month? 2 month? 3 month? 1 year? I'm tired of waiting. Just give me deadline here... or you can refund my money? if you don't reply to this thread, I will make a new one and don't blame me for that.

            Comment


            • #7
              1month passed......

              Comment


              • #8
                hello kabam....?

                Comment


                • #9
                  kabam...r u there. ? aaron? how my id...u cannot fix it??? almost 2 month now..

                  Comment


                  • #10
                    I don't know why this is persisting. It has been fixed for six other players -- including myself -- without any dev action whatsoever.

                    I'll let them know again. As said before, I don't know how to fix it. It fixes itself.

                    Comment


                    • #11
                      aaron any update for my id? i already spent more then $2.000 for this game...

                      Comment


                      • #12
                        Hello Aaron, im having a problem like Mikaela as well..

                        Nick: Barry Prima
                        Guild: Garuda
                        Server: Arthur-1

                        Ive made a thread like this aswell, but looks like ur only answering this one..
                        Let me make this easy for you & the devs:
                        - make us a new ID on the same server with same cards, level, gems, & everything by looking at our logs/history/backup.
                        - for me exclusively:
                        If You guys CANNOT FIX this problem, just mail me and I will forget all my spending here, u guys can delete my account permenantly. I dont like uncertainty answers...

                        We're paying u guys real money from our own hard work, and we demand some certainty from ur side.
                        Apologize if I made some pressure for you.

                        -Wanda-

                        Comment


                        • #13
                          on what device are you logging in?

                          if its android then below may rectify it


                          goto application manager and locate heroes of camelot
                          force stop the game
                          clear the cache memory only
                          if you have an additional memory card available with atleast 100mb free space then move the game over to sd card
                          then move back to the device memory
                          exit manager

                          check your wifi settings i personally would goto flight mode then reactivate wifi
                          restart game

                          Hope this helps as its what i do when i get code 101/102/103

                          Regards,

                          TGB

                          Comment


                          • #14
                            Fatal error code = 101

                            I've got this problem too. I sent in a ticket which is forwarded to the devs. Dylan could not tell how long it would take to mend the error, but I hope that it will turn out right. In the arena I saw that somehow my leader (t4 fenric) has turned into a 0/0 question mark. Maybe that's what causes the problem. Does someone recognise this?

                            Akane
                            Arthur 1

                            Comment


                            • #15
                              Hi Aaron,
                              it's me again. It's more than 2 months, and my id still not fix. apparently unlike the other id, my id doesn't fix itself. I spent more than $2,000 US dollar for this game, in real money. Kabam is big company, where is your responsibility???? I already offered an alternatives like payung back my money or give me a new id with the same item, but no answer. until when do i have to wait? you guys is driving me crazy. you have to give me some options for compensation. Please reply.....!!!!!!

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