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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

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These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
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- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
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Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
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- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
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- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
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Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Some problems, please KABAM answer me...

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  • Some problems, please KABAM answer me...

    Hi, I have some questions for you , it is a pity that such a good game spoiled things like that ... So what bothers me and what do you do please ...
    1 ) Shivenhearth card - even after the changes is very strong and decided only this card the entire game . He's still able to have a proc 3 - 5x per game ! and throw a punch around 25k and reduce the attack very much. I really want to destroy the beauty of variant one stupid card ?
    2 ) I spent too much money and steadily falling only 3 * **** even if you falsely urged to increase the chances of a special card ? what's it going? that you just accumulate money on a player you cough ? you do not want us to talk about? Well then thanks, but cease to be interested
    3 ) Misleading advertising : you are urged to play minigames , I guess in 2 mini-games around a 35 attempt ... question - how many times I fell something meaningful ? or 1 ! ! and what was worst misleading chances around 3 % because I have any special card that saw only 2 !

    Now I would like to know what to do . I left you for a month around 700 euro ... Does that seem a little on it , to get back to me so treated ?
    I wait and thank you in advance for solutions regarding misleading information and wait for a response

    best regards
    rhian sugden

  • #2
    Hi Rhian Sugden,

    I'm sorry to here you are disappointed, and I understand your frustrations. We will take these frustrations into consideration when designing improvements for the game. Note that Shiverheart's power has already been reduced to a level that we feel is fair; we took player opinion into consideration when deciding these changes. In regards to your allegations of false advertising: we do not lie about increasing rates. Summon rates for the specified cards during our increased drop rate promotions more than double. Even when drop rates are increased, the summon results are still based on chance. I'm sorry if you aren't happy with your results, but I cannot provide any 'solutions' for you. That would be unfair to other players. I hope you understand.

    Thanks,
    Aaron

    Comment


    • #3
      you can make us laugh , if increased drop chance is 2/35 and that I still have to have a 33 % chance that it correctly pick ? or perhaps an increased chance that the purchased summonstones 22 20 2 ** and *** ? for the entire game fell only 5 *. and I summon about 100 times .
      're one of the most far paid games , why do this to the people ruined ?
      Shivern is simply p?eboostlĂ˝ and basically no chance to get him - viz. chances of falling summonstone .
      Now it seems that those who first started playing did not have to pay now and get everything easily in arenas , because they simply do not have the competition arena and within an hour have all the reward . How do you deal thus ? makes you feel good when we'll spend thousands of euros or dollars? I think it is not fair. Why not do the arena so that if someone in the top10 , not another day in the arena? Yes indeed, this will never be new players have a chance to equalize ....

      I gave a month as I wrote a lot of euro and now I may have a nice deck , but uncompetitive with the tip. In today's arena , I can not get into the top 25 , mainly due to Shivern so it seems fair to you ? And when they fight their way , paradoxically, since the 100 position they put me against players in the TOP10 . So just man climbs 7might for 3 minutes or so is refresh ... It also is not much fun ...

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