Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Many bugs, Many problems but few answers even with big money...

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Many bugs, Many problems but few answers even with big money...

    Hello Aaron,

    I'm sending you this mail, regarding man prbolems that apperas recently in HOC.

    Lets begin with the shiverheart that has been send to everybody for christmas...

    You were supose to send the Angel, but many people received one, sometimes two Hearts... This card is supposed to be legendary, and is really cheated
    whenever you look at his HP/ATK point, or according to his skill.
    I spend more than 65 fights againt Heart, and drop none of them. I wont talk about the fact that some people managed to have 4 of this card in 40 fights... The thing is
    you are actually ruining the balance of the game...
    Why spend more money for these more than expensives gems, when ppl are having legendary cards like that?

    This point is leading to another verry BIG problem... the drop rate...

    4 months ago, dropping legendar cards was possible... Dropping 3 stars card was also posible... But things are changing, and now, it became nearly impossible to drop even
    5 stars cards...
    After 25 stones, i just drop 1 nathra... The rest was useless 3 stars for 90% of the cards.

    Fine, i stop buying gems, and i think all of us should do so the same.

    But it won t stop here... Changing the drop rates can t be tolerate... Why a people that spend 500 euors in this game today should have a crappy deck that is ten time worse than
    another player who did the same 4 months ago? If this game was a "REAL" free game, you should be able to do whatever you guys want... But adding the fact that this game cost money, and A LOT of money, this is not normal.

    Speaking about drop rates whith invocations... I don t understand how players can even stand a chance to invoke nice cards when you are not even giving ARENAS REWARDS! But not only arena... daily rewards are somtimes not given (200 sotne + 3 tickets).
    You said arena??? I think, i most server, there is a "top 3" players that are far from the rest... Allowing them to sit in first place of EVERY ARENAS, making them having all the champ stones and cards!!!! Making this GAP BECOME IMPOSSIBLE TO REACH!!! Making more rewards at the top places might be a good idea, not only for the 3 strongest...

    Same goes for your events... even if it was a nice idea... it was nearl impossible to finish...

    I think this is just the visible part of the iceberg, but seeing HOW MUCH I SPEND in this game, it is not normal to see how it changes.

    I really hope you will do somthing soon, because now, even if everyone of us know that Kabam is clearly putting it deep, it starts tickling...

    fom GUBGUB in server lancelot-2

  • #2
    ??? any answer??????

    Comment


    • #3
      Fully agreed
      Kabam is gready to death so I highly advise not to spend on this game. But if you must the keep the gems for arena refreshes and streaks only.
      Summon is broken and a vey big scam.

      Comment


      • #4
        I totally agree, I spent about 300 dollars trying to shiver and end up getting nothing. Then they decide to give it away, now I'm getting killed by people's having decks thats 40k -60k attack less than me.

        I don't even know why I bother anymore

        Comment


        • #5
          Thx for contribution guys. Will it be possible to have KABAM in the loop?

          Comment


          • #6
            I would like to add something ... concerning Arenas.

            Well if you wanna establish so-called balanced arenas, like beginners / intermediate / Advanced arenas don't do it based on players leve beacause it's absurd and let me explain why. A 61 level player is gonna find himself playing advanced arenas with other players with much strongest decks just because they're luckier and had much more good cards when summoning. You gotta find some other way to set arenas based on somthing else like deck rank for example and manage to avoid having people changing their deck ( from SSS to SS or S ) in order to play in all arenas by allowing them to chose a specified deck or something. I mean it has to be another way. But it's you job guys to find. Because frankly, i don't think you're doing a great job so far.

            Cheers.

            Comment


            • #7
              haha

              ------------
              there is a "top 3" players that are far from the rest... Allowing them to sit in first place of EVERY ARENAS, making them having all the champ stones and cards!!!! Making this GAP BECOME IMPOSSIBLE TO REACH!!! Making more rewards at the top places might be a good idea, not only for the 3 strongest...
              ------------

              those top 3 all work in wall street, thats why....if Kabam can fix a problem like this, they can earn a nobel prize!!

              Comment


              • #8
                Originally posted by Datakiller View Post
                I would like to add something ... concerning Arenas.

                Well if you wanna establish so-called balanced arenas, like beginners / intermediate / Advanced arenas don't do it based on players leve beacause it's absurd and let me explain why. A 61 level player is gonna find himself playing advanced arenas with other players with much strongest decks just because they're luckier and had much more good cards when summoning. You gotta find some other way to set arenas based on somthing else like deck rank for example and manage to avoid having people changing their deck ( from SSS to SS or S ) in order to play in all arenas by allowing them to chose a specified deck or something. I mean it has to be another way. But it's you job guys to find. Because frankly, i don't think you're doing a great job so far.

                Cheers.
                I totally agree!! I actually suggested that in chat during one of those arenas. I think it should be possible to make deck rank based arenas, and once you enter one, the others are closed to you for the rest of the event.

                Comment


                • #9
                  Originally posted by xpages View Post
                  ------------
                  there is a "top 3" players that are far from the rest... Allowing them to sit in first place of EVERY ARENAS, making them having all the champ stones and cards!!!! Making this GAP BECOME IMPOSSIBLE TO REACH!!! Making more rewards at the top places might be a good idea, not only for the 3 strongest...
                  ------------
                  those top 3 all work in wall street, thats why....if Kabam can fix a problem like this, they can earn a nobel prize!!
                  I am actually working in trading... the subject is not about that... feel free to keep it close if it is to say stupid things

                  Comment

                  Working...
                  X