Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less


  • Filter
  • Time
  • Show
Clear All
new posts

  • Kay-4

    Hello Aaron_Kabam

    in the Announcement you sad you are working on the problem with the lost cards und level progress but nothing happend. Do you have any new informations ?

    Regards Krypton156

  • #2
    Hi Krypton156,

    I was hoping we'd have this worked out over the weekend, but it appears to be a prevailing issue. I'm going to sync with the developers ASAP to see what the delay is.




    • #3
      yes please. check kay-4 again. here are quiet a few annoid people, still missing cards and levels


      • #4
        any updates Kabam? still missing everything...


        • #5
          Lets see, players who couldnt play hoc for 12 hours recieved 10 stones.
          i am really looking forward what players on kay-4 will get when they couldnt play on their acc for nearly one week.


          • #6
            Originally posted by weedldeedl View Post
            Lets see, players who couldnt play hoc for 12 hours recieved 10 stones.
            i am really looking forward what players on kay-4 will get when they couldnt play on their acc for nearly one week.
            I realy hope that Kabam and Aaron will give us a feedback asap and some infromation what they will do for this massiv downtime...


            • #7
              another day without feedback or fix.................................


              • #8
                Aaron will there be a fix yes Ort no?


                • #9
                  nothing new, nothing fixed... game deleted from phone


                  • #10
                    Can't be real...

                    Kabam are u ****in serious Players lost so much Progress and u do nothing against it?
                    Literally nothing we cant Play on our acc for 2 weeks now and u dont even give any summoner Stones?
                    I really expected more from this Company srsly and now u have delted the link where u explained the Problems in kay 4; but what has been done so far nothing gj Guys!!


                    • #11
                      Hello Aaron_Kabam !

                      I'm a very excited Heroes of Camelot player, Playername: armortigerfury. I checked for over a month about this problem, I was at level 75 and all that, but I'm still stuck at Leven 62, checked nearly every day in this forum to see if something will be done about the problem. So how about the solving ? I didn't played for over a month because nothing has been done about it and I only logged in to get my login stuff every day. Is somebody finaly working on it and about to solve this problem ??

                      Thank you very much for this great game, I would really enjoy it to play again like a month before if I would be again where I was stopped