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BUG AGAIN: Donkley Mule card missing in treasury.

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  • BUG AGAIN: Donkley Mule card missing in treasury.

    Again this game bug is pissing me up.
    I am storing my donkey mule card in my 100/100 treasury. today morning i log in and found 1 donkey mule missing from the supposed keep inventory. I saw other rich people post who also report missing card in their treasury.

    Already raise a ticket to highlight this. Really quite a buggy game which disrupt the enjoyment.

    ZZZ. Will put my donation on another round of serious consideration if this keep up. Card missing. buggy chat. and inappropriate compensation for these missing reward.

  • #2
    Originally posted by Malice_Mizer View Post
    Again this game bug is pissing me up.
    I am storing my donkey mule card in my 100/100 treasury. today morning i log in and found 1 donkey mule missing from the supposed keep inventory. I saw other rich people post who also report missing card in their treasury.

    Already raise a ticket to highlight this. Really quite a buggy game which disrupt the enjoyment.

    ZZZ. Will put my donation on another round of serious consideration if this keep up. Card missing. buggy chat. and inappropriate compensation for these missing reward.
    I just found out I lost a mohr from treasury. This issue needs to be looked at

    Comment


    • #3
      The customer support provide a funny email said i am using ios7 or iphone to play this game but i raised the ticket in the andriod section. how they can resolve this quick. spent money not anger to get back the card. this will teach me lesson not important card in treasury. BUG BUG BUG

      Comment


      • #4
        Originally posted by Malice_Mizer View Post
        The customer support provide a funny email said i am using ios7 or iphone to play this game but i raised the ticket in the andriod section. how they can resolve this quick. spent money not anger to get back the card. this will teach me lesson not important card in treasury. BUG BUG BUG
        Still pending for support team action . ticket lauch for 2 day so far. other player also affected

        Comment


        • #5
          Day and days. after slow reply and giving not resonable solution i am fed up.

          On 24 Nov 2013 00:45, "Kabam Support" <[email protected]> wrote:
          Hello again!

          Thanks for getting back in touch with me. The game may also be over cacheing your specific Android device so you may want to try reopening it. To reopen the App, simply press the "Home" button on your Android to exit the app and then open up Task Manager (should come preinstalled on your phone). While inside Task Manager you will need to press the X button to the Right of the App to completely close it and complete the process!

          I hope this clears up everything for you but if not, please let me know so I can keep at it.

          Cordially,
          Jonathan, eld of the Redbeards
          Player Experience

          Comment


          • #6
            Issue resolved.. Thread closed pls. Tks.

            Got back my cards.

            Originally posted by Malice_Mizer View Post
            Day and days. after slow reply and giving not resonable solution i am fed up.

            On 24 Nov 2013 00:45, "Kabam Support" <[email protected]> wrote:
            Hello again!

            Thanks for getting back in touch with me. The game may also be over cacheing your specific Android device so you may want to try reopening it. To reopen the App, simply press the "Home" button on your Android to exit the app and then open up Task Manager (should come preinstalled on your phone). While inside Task Manager you will need to press the X button to the Right of the App to completely close it and complete the process!

            I hope this clears up everything for you but if not, please let me know so I can keep at it.

            Cordially,
            Jonathan, eld of the Redbeards
            Player Experience

            Comment

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