Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
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Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
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Rule 7: Do not spam
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Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Another error !!! Can't log into my account !! Investigate plz

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  • Another error !!! Can't log into my account !! Investigate plz

    I can't open my own account each time I try a message appears with the error showed in the screenshot attached please fix this error asap we are missing rewards & events & arenas omg !!
    Attached Files

  • #2
    Mine too


    • #3
      Worse for me

      I was getting the same problem, then all of a sudden it let me in and my game was reset. Back to zero. Now it's giving me the login problem again. If I can't continue my game from where I left it, then I will not be coming back. There's no way I'm starting this from scratch again - been there, done that.


      • #4
        Yeah this is what I'm talking about !! There's no customer support service is so poor although we pay a lot in this game we deserve to be treated well at least to see that someone is responding to our issues & problems and keeps up with us to tell us when the problem is to be fixed !!! Gaea please u're losing too many members cuz of this I adore the game but like this no waaaay ....


        • #5
          The worst is that they will get an hour, and until there are already lost, arenas, roulette event, arena trinity and nothing happened, just an apology and maybe, say maybe a folded gvg to compensate for the damage caused.



          • #6
            I'm afraid of losing my game process !!

            The problem has been lasting for like 5 hours now so it ain't about an hour or two they aren't aware of the problem yet CUz there are no professional employees only amateurs & shifting so they have no experience adding that there are no supervision on them will lead to total unawareness about the problem till nw as if they don't give it a **** or care about us = total ignorance !!
            Really great disappointment ....
            I hope this error gets fixed soon and my data won't be lost :S


            • #7
              Same problem here!


              • #8
                I cant login

                After i write email n pass to login, there written Maintenance is in progress. Please wait. 0:00:00..


                • #9

                  Originally posted by Masterfire View Post
                  I can't open my own account each time I try a message appears with the error showed in the screenshot attached please fix this error asap we are missing rewards & events & arenas omg !!

                  This is a harm that will lead many players to not take advantage of cards. Who repays these things?


                  • #10
                    Немогу зайти в игру

                    Тех работы, подождите 00.00.00 когда это пройдёт?