Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Account Banned!! Error

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  • #16
    Account Bannned for no reason!!!

    Hey,What happen to you guys at the last moment of this event I got a message from you that My Account has been banned because
    of violations of your Terms and Services.What I did? See this is an error messsage I got from you.Please solve this problem as soon as possible today.Because the event will last in few hours I didn't got only two bosses. Plzz fix this issue that is an error from you guys.Compensate what I didn't got.Reply fast
    Server:Arthur 81


    • #17
      Unwarranted Ban

      Account was banned for playing the game?..Did nothing wrong..Major glitch occurred for many players..Contact Player Support?..Where?


      • #18
        Banned for NOOOO Reason

        Hey,What happen to you guys at the last moment of this event I got a message from you that My Account has been banned because
        of violations of your Terms and Services.What I did? See this is an error messsage I got from you.Please solve this problem as soon as possible today.Plzz fix this issue that is an error from you guys.Reply fast.
        Name-The Beast
        Server-Tristan 88


        • #19
          Conta banida sem raz?o!!!!

          Hoje cedo fiz login na minha conta e consegui jogar tranquilamente. Mas, ao acessar agora a tarde, enquanto estava explorando no evento, as coisas come?aram a ficar estranhas e do nada apareceu uma mensagem no centro da tela dizendo que minha conta foi banida do jogo por descumprimento das regras e diretrizes. Agora como posso ter descumprido algo se joguei pouco pela manh? e na ra?a, afinal de contas n?o tenho bot, depois passei um bom tempo sem mexer at? h? pouco quando cheguei em casa.
          Exijo que provid?ncias sejam tomadas o mais r?pido poss?vel e que a administradora tenha ao menos o bom senso de indenizar os jogadores prejudicados por causa desse banimento injusto, com a entrega de algum presente (potes, tickets, ba?s surpresa...).

          Poullinne Belli


          • #20
            account banned BUG !!!!

            Why the hell i got my account BANNED. what a happy new year Gaea.
            really frustrating bug.


            • #21
              Account banned for nothing

              My Account was banned today at playing the Event.
              That's not right. Please fix it.
              Playername: Thunderman
              Game: Heroes of Camelot
              Server: Mordred 60
              Kabam ID: [email protected]

              Thanks for fast Help


              • #22

                i got banned while i was in arena. hope i can get back in before i lose my gems i already paid for. game name is syersak and im in ector 76


                • #23

                  Got banned for no reason and event is about to end soon!
                  Please fix it soon as Possible!



                  • #24
                    Banned again!!!

                    I get back in the game and exploring few times and banned Again!!! Do something with it!!!