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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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We still cannot enter game!!!!

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  • We still cannot enter game!!!!

    Hello Gaea,
    since 22nd of June a lot of players are not able to enter the game, loading screen stops at 50% progress most of the time.. even if I manage to get into the game (with swiching the internet comnection on and off for about 30mins), I cannot do anything in the game since the connection is lost permanently.
    I am from Austria, found some posts by Austrian players on facebook and in the general discussion area who have the same problem.
    I've sent two tickets in english and german without a serious reply, there is no answer at all in the forum from Gaea so far.
    We players are seriously angry. We loose gr level, ranking in Valor arena, possibility to participate at minigame and so on..
    How long do we have to wait for an answer??? This is ridiculous!
    Players who have the same problem: please reply on this thread and let me know from where you are, I'm just curious
    Regards
    [GoD]Skywalker
    Mordred 60

  • #2
    Connection Unstable. Attempting to reconnect....

    Udvozlet

    Magyar nyelven (Hungary) irok, mert nem fogok foglalkozni a forditassal. De Engem sem enged be a jatek a multkori leallas ota!!! Vagyis igy nem igaz. A mobilnet nagyon nehezen tolti be 1000 connect unstabil hiba mig otthon a WiFi 50-60% tovabb nem tolt. Amennyibe idegen helyen van masik Wifi es ahhoz csatlakozok az azonnal betolti a jatekot. Mar virtualis androidot raktam a PC-re ott is feltelepitem a jatekot es 50-60% Connect hiba! ?gy nem ertem es nem tudom mi lehet a hiba ! De elvezhetetlen!! 2014 ota jatszok vele, de ilyen (SEMILYEN) problemam nem volt! Ez kezd bosszantani. :őr?lt:

    Eng.:

    The game does not let me in since the past halt! I mean like this it's not true. The mobilnet fills it very difficultly 1000 connect unstabil mistake and then, while WiFi is 50 at home-60% and does not pour. Into as much other Wifi is on strange place and I join it it fills the game promptly. Burns a virtual android I laid it I install the game and 50 there onto the PC-60% Connect mistake! I do not take it so ?s i don't know what may be the mistake. I play with him since 2014, but so (not any) I did not have a problem!
    Last edited by Bala a HUN; 06-26-2016, 10:52 AM. Reason: new language

    Comment


    • #3
      Originally posted by Bala a HUN View Post
      Udvozlet

      Magyar nyelven (Hungary) irok, mert nem fogok foglalkozni a forditassal. De Engem sem enged be a jatek a multkori leallas ota!!! Vagyis igy nem igaz. A mobilnet nagyon nehezen tolti be 1000 connect unstabil hiba mig otthon a WiFi 50-60% tovabb nem tolt. Amennyibe idegen helyen van masik Wifi es ahhoz csatlakozok az azonnal betolti a jatekot. Mar virtualis androidot raktam a PC-re ott is feltelepitem a jatekot es 50-60% Connect hiba! ?gy nem ertem es nem tudom mi lehet a hiba ! De elvezhetetlen!! 2014 ota jatszok vele, de ilyen (SEMILYEN) problemam nem volt! Ez kezd bosszantani. :őr?lt:

      Eng.:

      The game does not let me in since the past halt! I mean like this it's not true. The mobilnet fills it very difficultly 1000 connect unstabil mistake and then, while WiFi is 50 at home-60% and does not pour. Into as much other Wifi is on strange place and I join it it fills the game promptly. Burns a virtual android I laid it I install the game and 50 there onto the PC-60% Connect mistake! I do not take it so ?s i don't know what may be the mistake. I play with him since 2014, but so (not any) I did not have a problem!
      Hi Bala a HUN! I think not problem is the distance or wifi services. Same but this Game own interface and connection ports are overload. I know this strange because game nowadays not so popular than before. Maybe maintenances
      Caused by this problem. We hope that order will be restored! Perseverance in the meantime!

      Comment


      • #4
        Connection unstable

        Originally posted by [GoD]Skywalker View Post
        Hello Gaea,
        since 22nd of June a lot of players are not able to enter the game, loading screen stops at 50% progress most of the time.. even if I manage to get into the game (with swiching the internet comnection on and off for about 30mins), I cannot do anything in the game since the connection is lost permanently.
        I am from Austria, found some posts by Austrian players on facebook and in the general discussion area who have the same problem.
        I've sent two tickets in english and german without a serious reply, there is no answer at all in the forum from Gaea so far.
        We players are seriously angry. We loose gr level, ranking in Valor arena, possibility to participate at minigame and so on..
        How long do we have to wait for an answer??? This is ridiculous!
        Players who have the same problem: please reply on this thread and let me know from where you are, I'm just curious
        Regards
        [GoD]Skywalker
        Mordred 60

        Same problem here since maintenance (from Belgium) - need to switch to h+ or 3g to login. As soon as i want to use wifi i keep getting 'connection unstable' message. Also stops at 50%
        I sent ticket 3 days ago. Got answer asking additionel information.
        Please fix this problem cause it obviously isn't my fault

        Comment


        • #5
          Game works normal again

          Hey guys,

          everyrhing is working fine again since about 13:00 Utc in Austria. Looking forward to get an answer from support about a serious compensation.
          [GoD]Skywalker
          Mordred60

          Comment


          • #6
            Still not working

            Still not working here. And also no answer since 2 days from gaea.

            Comment

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