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Kabam help me is the third time my cg fades away

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  • Kabam help me is the third time my cg fades away

    Good afternoon please Kabam this is the third time I buy six months of CG and it disappears , it started at the beginning of January Please give back my cg have no more gems to purchase .
    my nickname and fenix x 'm guinevere -55 realm

  • #2
    I've had the exact same problem


    • #3
      the same thing happened to me yesterday 1/23/2016, I bought two packages of 6 months and 1 three months package with gems, I was more than 400 days of active cg and lvl 7 and she simply disappeared, I'm waiting for Kabam solve, want to be compensated for my cg 7 with 402 days remaining ... hopefully solution because until the time did not inform me when and how I will be refunded .... my world :galahad-45 my name : <<matichen>>


      • #4
        Mine just reset for the first time, and I am incredibly frustrated. I can't imagine if it was my 3rd time, or if I lost 200+ days. I lost 28 days and lvl 7. Hopefully, but probably not, someone will read and help us out.


        • #5
          I had 360 days Grail Knights level 9. Lost that and went to level4. After sending in a ticket and waiting just over a week I got back just 6 months worth but no fruits to level back up to 9. Within a week I had lost all my days again and lost level7 Gk back to level 4. I had to purchase another months worth with no compensation and lost that after a couple of days. Kabam get back to me and compensate my Gk level 9 back and only give me 1 months worth of days. And went as well. Back to level 4 and I used the 1 months worth of Gk days. It seems to reset every week and Kabam aren't giving me a straight answer anymore. I should have a heap of Gk days which should show up in purchases and my level shouldn't drop in that amount of time it's not like I'm inactive. They're saying keep an eye on forums. And they've notified game team. And I hope this resolves your issue.


          • #6
            Salut les amis moi aussi le même problème le 14/01/2016 et à trois reprise c'est pas normal qui va nous remplacer le manque à gagner et les gemmes dépenser pour remettre en marche le jeux????


            • #7
              Encore et encore CG

              Re kabam pour la 4emme fois on me reset mon CG après avoir galèrerer pour le remettre plus au moins à flot pourquoi pourquoi je vais Peter un plomb aidez moi ou bannissez moi pour toujours mais pas cette torture putain.


              • #8
                i was at gk9 then went down to gk5, then got back to gk9 by spending money then went down to gk6, Ive contacted through email, and on forums and they wont fix for me. after every event i lose it

                server: arthur-41
                name: DarkPhovenix