Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Carleon Champions Tower bugged for me almost two months!! KABAM DO YOU CARE????

  • Filter
  • Time
  • Show
Clear All
new posts

  • Carleon Champions Tower bugged for me almost two months!! KABAM DO YOU CARE????

    I just started playing 2 1/2 months name in game is Mrs.Sikora and I'm on Lucan-97... the Carleon Champions Tower is impossibly bugged...I currently have 151/51 endurance at the tower (no idea how that even happened..didn't use a pot though I have several of them). Whenever I go on blank, unoccupied squares, my endurance drops by 1 point per square as it is supposed to however, if I try to attack a boss or get treasure, I get an error message "There was an error affecting your endurance, please restart" Naturally, I did what it asked me to..I have restarted more times than I can count and, due to limited monthly data, I can't just uninstall/reinstall a 3+ gig game without it negatively affecting all other gameplay I do on a daily basis. This has been going on for almost 2 months now...same issue different day...I submitted to "support" at least 5 times now about the issue...each time with a screenshot of it...all I am getting back is what looks like automatically generated generic email responses...what gives?!?!?! I NEED THE AWAKENING STONES...and I CAN'T GET THEM!!! DO SOMETHING ABOUT THIS!!!!

  • #2
    STILL ISSUES WITH IT...and now I am at 158/60 endurance....I have ran my endurance 100% out by going on Blank squares...tried to use pot to refill endurance but tells me my endurance is FULL?? But it is showing 0... I have now uninstalled/reinstalled TWICE cleared data relogged in TEN TIMES, Restarted...restarted phone..tried on a different device...NOTHING HAS CHANGED!!!! It's middle of February and I still have only gotten ONE "auto-generated" response....FIX THIS!!!!


    • #3
      Kabam does not care.

      The issue is more than likely your device or emulator.

      Do not confirm you are using an emulator as it is a violation of the terms of service for using one. But if you are using an emulator I advise you to find yourself a Jelly Bean or Lollypop tablet and play the game on it. Do not use KitKat unless you have 1-2gb ram. HoC runs like crap on 500 mb KitKat tablets. KitKat is a Memory Nazi and HoC is poorly optimized. So after 15-45 minutes of game play, KitKat (with 500 mb ram) will auto kill HoC for taking too much resources.

      On some devices, The tower simply does not work. If it ran once before and not now it is because of all the changes they made to the tower.

      Initially it was a bland, low graphics beta test. Later they revamped the graphic.

      Ultimately, HoC is a nightmare of highschool level coding and it is a wonder it runs at all. So for you, it just does not run on your device.


      • #4
        I actually had NO issues with it whatsoever until an update to the game..I am using a Galaxy S3 (no idea what it is version 4.2 Android but device info does not show whether it is KitKat, Lollipop or whatnot) I actually have over 400 tower tokens and am on the 19th level of the tower...No issues on either device I have ran it on until the game update..the other device is an LG idea what the version it is on it either..doesn't say under device information. I can do everything else in the game BUT the tower...on both 2.1 gb ram... gpad 2gb ram...went ahead and submitted another report anyway...though it's my 10th and have gotten ONE response..