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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

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These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
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- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
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- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
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Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
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Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
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- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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@_error.fatal.default

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  • @_error.fatal.default

    I have downloaded heros of camelot but I can't play it when ever I start the game I get an error as @_error.fatal.default what should I do..

  • #2
    Hi AJ, I found this solution earlier today while helping someone else; I tested it myself and the person I was helping also used it to address the error.fatal.default issue.

    Be certain that you have an active Kabam email ID and password before trying this!!!!!!!!!!!!!!!!!!!!

    1. Uninstall the game.

    2. Change your device's language to something else (i.e., mine is English, so I changed it to Spanish).

    3. Go back to your App Store and reinstall the game.

    4. You should now be able to reload the game and get back in, but on a brand new account.

    5. Go through the entire tutorial (all in a foreign language, but you know what to do, who needs Rosetta Stone??)

    6. Once you are through, go to Settings in the game and enter your Kabam email ID and password. This should take you to your original account (still in a foreign language).

    7. Go to the games Global Language Settings (the world globe icon) and change the language back to your language of origin. This will then prompt a game re-boot, which it should do automatically and should bring you back into the game in your language of origin with no more fatal.error troubles.

    Don't forget to also change your device's language back to your language of origin, too!

    Best of luck. Please let me know if this works for you so that I can continue to share it with others in your situation. Thanks!

    ~ Dena

    Comment


    • #3
      any more tips

      I just tried this and it didn't work

      Comment


      • #4
        Originally posted by Alexanderthegr8st View Post
        I just tried this and it didn't work
        How far did you get and where exactly did thing go wrong? Can you be more specific?

        It's worked for a few folks now, so I'd like to be sure all the steps occurred and also to know where exactly things went differently, if possible.

        Comment


        • #5
          Originally posted by Denaunie View Post
          How far did you get and where exactly did thing go wrong? Can you be more specific?

          It's worked for a few folks now, so I'd like to be sure all the steps occurred and also to know where exactly things went differently, if possible.
          I can. I changed the language and downloaded the app but once i opened it I reached the same point 65% and the error pops up.

          Comment


          • #6
            What did you change be language to? I tried a different language which did not work, I suggest you change language to Spanish

            Comment


            • #7
              how i solved this error

              I started receiving this error when I force closed the game. I tried all the suggested ideas online and even my own ... nothing fixed the game for me. I tried to play the game from a different mobile and it worked! So that directly struck to my head that the problem isnt from kabam .. its from my own phone. Hence... resetting the phone to factory settings in recovery mode should fix the issue 100%
              Here is a guide if you dont know how to reset your phone in recovery mode:

              https://youtu.be/UvD6ZCENlJA

              *I dont own the video in the link.. you can also find many other videos in youtube if this didnt work for you for some reason.

              After you reset, download the game and it SHOULD work! I can play the game again now . Try this method if you have no other solution and remember that it will delete and format all the data saved on your phone. The data on SD card will remain as is...Good luck and let me know if this solved the issue.

              Comment


              • #8
                Originally posted by enigmatic84 View Post
                I started receiving this error when I force closed the game. I tried all the suggested ideas online and even my own ... nothing fixed the game for me. I tried to play the game from a different mobile and it worked! So that directly struck to my head that the problem isnt from kabam .. its from my own phone. Hence... resetting the phone to factory settings in recovery mode should fix the issue 100%
                Here is a guide if you dont know how to reset your phone in recovery mode:

                https://youtu.be/UvD6ZCENlJA

                *I dont own the video in the link.. you can also find many other videos in youtube if this didnt work for you for some reason.

                After you reset, download the game and it SHOULD work! I can play the game again now . Try this method if you have no other solution and remember that it will delete and format all the data saved on your phone. The data on SD card will remain as is...Good luck and let me know if this solved the issue.
                That's absolutely true! Game didn't work for my tablet/iPad but did on my phone, however my phone screen is quite small but I survived

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