Forum Rules [Updated 12/21/2016]


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GK inactive!

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  • #61
    Originally posted by COLD840820 View Post
    Why gm pendragon?? Why our gk are still inactive?? It's been a month since the inactiveness and don't want to solve anything, please fix it!! Don't want to buy the reset power 1050 gems!! I need my 6 months pack for lvl 6
    Well, my GK are in other realms as i told up. So i want last one back first one is alredy expired but second one is fresh one (6 month) and is in the wrong realm now.


    • #62
      Issue still not fixed or compansated after more than 1 month. Do not think we would forget this in time if you wait enough Kabam!
      And ?'ve noticed how there are no Kabam posts in Bugs and Known Issues page of the forum. Now, isn't that weird?
      You really should check your CRM (Customer Relations Management) policy Kabam. Treating your customers like they are fools, giving "copy-paste" replies (usually irrelevant too) to the tickets. Not fixing serious issues with the game (and more importantly customer PAID services)...
      Not acceptable at all. Sad really.
      I swear, if one day ? win the lottery and get bloody rich, ? will hire the best lawyers and sue every disrespectful company like yours. Just you wait! :P


      • #63
        gmdash pendragon

        hello when will u reply to us after 1month still no answers and closing tickets with no solution .


        • #64
          Gk delevel

          Yesterday, my status of Gk was secondary delevelivg to zero. After first one, I buy it again. How much it been. Your support don't resolve that bug very long time, and don't restore our stats.


          • #65
            Originally posted by Faiver View Post
            Yesterday, my status of Gk was secondary delevelivg to zero. After first one, I buy it again. How much it been. Your support don't resolve that bug very long time, and don't restore our stats.
            Lost 3 time my GK. all leveled to 7 , 8 or 9, so i lost 3 x 600 gems++++ (lvlup with gems). everytime my gk is inactiv after 6 days. This game is to complex for KABAM resorce, so maybe is time to close this or sell to anyone who is better then u.


            • #66
              GK Status and Duration Lost

              I don't know how much good it will do, but I will add myself to the list. I just purchased the three month duration a few weeks ago. As of this morning, my GK level was 7, with 20% into level 8. This morning I used the stat reset item to adjust my stats, but now I can't use my party for the loss of the 20% increase to stamina/mana. Please look into this and resolve the problem.


              • #67
                gk bug

                I just leved from gk 7 to gk 8 and instead of going to lvl 8 it pushed me down to lvl 6. Can this be looked into plz!

                Realm- 95


                • #68
                  Me too, from Cg8 to nothing.



                  • #69
                    Everybody have been stressed lately because of GK problem. i bought six months GK at 22 September 2015. it removed a few hours later. Then i sent a message use ''contact support''. i took my Gk but it removed too a few hours later. it's not my fault dear Kabam's GM. it is the game bug. Please fix the problem. When i get my Gk ? When do you fix the bug ? i cant play the game. Especially i need gk in events and order my deck. You don't protect your customers. Kabam, you should help us

                    Server: Bedivere-53
                    Account: [email protected]
                    Nick Name: Kara Kafa


                    • #70
                      this is their latest reply in october after opening 7 ticket first on in august


                      I was able to locate your account and after careful review I do not see any recent Grail Knight subscription in your account with player name "end" on Realm 66. Your last Grail Knight subscription was on 20-02-2015. Therefore we are unable to verify the loss in your case.

                      Thank you for your understanding in this matter. For any further questions and concerns please feel free to write in and we'd be glad to assist you.


                      Kabam Support.


                      • #71
                        Please have a look at this thread here: