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GK inactive!

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  • GK inactive!

    Dear Kabam!
    In Aug 8, my GK lowered from lv9 to lv8 (98%) and above 150 days . I spent 4 pieces +200GK to up to lv9, but no bonus.I'm at GK9 0,xx% instead of 20,xx %. In Aug 9, when i login to play, my GK is inactive. I sent ticket to supports: Case # 03446575. I receipt reply email. But now, my GK is still inactive. Please solved for me!
    Thanks and best regard!

  • #2
    Originally posted by TVMvie View Post
    Dear Kabam!
    In Aug 8, my GK lowered from lv9 to lv8 (98%) and above 150 days . I spent 4 pieces +200GK to up to lv9, but no bonus.I'm at GK9 0,xx% instead of 20,xx %. In Aug 9, when i login to play, my GK is inactive. I sent ticket to supports: Case # 03446575. I receipt reply email. But now, my GK is still inactive. Please solved for me!
    Thanks and best regard!
    today is 5 days from i lose my GK and send ticket but noting


    • #3
      i have same issue gk inactive and all my days lost more then 100 days they ask me when exactly i started my gk as if i screenshot everything and or need to remember dates while playing. Not to mention that i am not even able to fight any boss since it give me error that my deck has exceeded the limit of mana/spirit ... i am about to quit this game for good since they made me use 600 gems for many months of GK with NO WORRIES....


      • #4
        Same boat

        I am in the same boat. I think any gk that went between levels is effected. Hopefully they will fix it soon.


        • #5
          Same problem

          I have the same problem even a little sadder, my GK disappear and I thought that was finished and then I bought another 6 months pack(630 gems) last thursday and boom yesterday I was inactive again. What in the heck happened there?? It's quite anoying this and send mail to support but the response is actually bad, hope they can solve this

          user cold2008
          server merlin23


          • #6
            Same thing happened to me.
            Just bought 3 months of GK yesterday, reached level 5. Enjoyed 1 full day of it and this morning, voila, my gk status and level was reverted back to level 2 with no subscription.
            Had just started on a new server and was trying to be competitive. This is a huge drawback for me. Been waiting a reply for my ticket whole day but no reply yet. I dont mind waiting a few days for arena rank rewards, but some service ? paid for suddenly disappears? Not acceptable.
            Really annoying :/


            • #7
              Been 1 day. Still waiting for a reply and fix. :/


              • #8
                An hour ago my gk went from lvl 5 to lvl 0 from 27d to nothing kind of annoying hope they can do somthing soon cus this problome is still going


                • #9
                  Yes. And ? fell behind others thanks to it. And sadder still, no reply yet. I am not even sure they read my ticket, or the posts here.


                  • #10
                    I was at GK level 8 and then it went to GK 4 plus my 2000+ days left is expired!!! I sent in a ticket about this but their reply is that they are looking into it but not resolved. I'm missing out on the weekly GK rewards, and my Stam/Mana limits are lowered so I can't even use the deck I used to fight in arenas with. This is so frustrating because with 2000+ days in GK means I spent many gems for those 6-month packs. This better be fixed because Kabam is about to lose another dedicated player/spender here.


                    • #11
                      One more thing, if this GK level issue is not resolved before the next event comes (which means I will have lower Stam/Mana limit) I will be even more disappointed because that means I will have to use more pots to farm the event cards.


                      • #12
                        kabam why do you close my ticket 03453393 when my gk is still inactive the issue is not solve WHY?


                        • #13
                          good night , coming to report something that happened today. Today I am on 2 servers (55 and 99) and there are three months had bought the CG 6 months. And out of nowhere over. of 55. He wanted to know what happened , q already paid for it . Please send me an answer , thank you.


                          • #14
                            same here

                            This is a serious issue. We spent real Money on GK activation, and didn't got what we paid for. How will Kabam compensate us? It happened to me twice, lost 30 Days. And today lost 23 hours. Fix this soon, and compensate us not only for our missing GK, but for our lost game experience as well.
                            Thank you.


                            • #15
                              Well the simplest solution would be to reimburse us the gems, so we can purchase GK again. And this would also help them monitor us and see if the bug happens again, and they can pinpoint the cause.
                              But noooooooo. We have to wait for an uncertain amount of time wondering "will they fix it? Will they add the days? Will they add the lost levels to my current level?" etc.