Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Minha conta está aparecendo como banida

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  • Minha conta está aparecendo como banida

    Meu nick é Zadoc do server Gawain9 e ao acessar minha conta hoje está dizendo que a mesma foi banida, acredito ter sido vitima de hacker por isso estou fazendo a alteração da senha dela nesse momento. Gostaria que a conta fosse liberada por favor. Grato

  • #2
    Mesmo problema

    Eu não uso nada ilegal o tempo q tenho pra jogar do nada aparece q minha conta foi banida quem faz mais de 8k de ponto nas arenas sem ranking ou em 10 minutos fecha as arenas vcs não bani, eu jogo a muito tempo e ultimamente o jogo ta deixando a desejar muitos erros e bugs ta tendo evento se eu perde o evento vou para de jogar por favor resolvam isso. Obrigado


    • #3
      É temporário.


      • #4
        Minha conta tbm foi banida nao sei oque fazer jogo esse jogo desde 2014 estou achando que fui vitima de hackers


        • #5
          minha conta esta aparecendo banida

          Utilizo o jogo quase desde o inicio e fiquei alguns meses sem utilizar e para minha surpresa quando tentei logar vi que minha conta havia sido banida por 58 horas após 2 dias recebo a mensagem de que havia sido banido, gostaria de entrar em contato com o suporte mas nao tenho conseguido se alguém souber como e puder me avisar eu agradeço


          • #6
            Conta banida

            tentei logar na minha hoje, e tomei um susto consto q tava banida, creio eu q seja engano
            passei muito tempo sem jogar e quando volto acontece isso
            espero q resolvam esse mal entendido com rapidez...


            • #7
              Banido injustamente

              Gostaria de pedir encarecidamente que tretirassem o bam na minha conta, naum fis nada ilegal e naum instalei nenhum software de terceiro, jogo faís mais de 1 ano e gasto dinheiro com vcs olhem os extratos , esse jogo é muito bacana gostaria muito de continuar fazendo parte dele , e naum quero entrar em poscesso com advogado sobre isso pois naum cometi nada errado ,afinal tenho os extratos que gastei com o jogo guardado , naum quero dinheiro de vouta apenas procuro me divertir, obrigado pela atenção


              • #8
                Banido injustamente

                Gostaria de pedir encarecidamente o desbloqueio de minha conta , pois afinal não utilizei nem um software de terceiro, se observarem com atenção gastei dinheiro muito dinheiro no jogo , seu eu estivesse trapaceando não teria gasto dinheiro, não quero dinheiro de volta quero apenas provas de que usei software, se não desbloquear minha conta vou entrar com processo por danos morais , lembrando tenho todos os recibos da google play em mãos, por tanto sejam breves , obrigado pela atenção


                • #9
                  banido injustamente

                  Kabam . Minha conta é werickSony e fui logar e apareceu que fui banido por favor espero que resolva isso porque nao usei nada pra me beneficiar no jogo. Obrigado pela atenção e por favor devolva minha conta


                  • #10
                    Minha conta foi banida

                    O filha da puta quero minha conta de volta e quero que voces vao se fuder nome da minha conta alexlifsitch


                    • #11
                      Minha conta ta banida

                      Quero minha conta de volta nunca usei na ilegal gastei muito dinheiro nela e quero o meu reinbolso de volta eu quero minha conta liberada nome dela e alexlifsitch


                      • #12
                        minha conta está aparecendo a mensagem que foi banida permanentemente, eu gastei dinheiro pra comprar muitos cristais, gastei tempo jogando pra ter a quantidade de heróis e os níveis necessários. não uso nada ilegal, ou me devolvem a conta ou meu dinheiro de volta.

                        usuário: soldadoproton