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My account banned

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  • #31
    banned ???

    just got banned in grab bag arena after 750 might c'mon kabam wtf !


    • #32
      Also got banned for no reason.
      user nama: Lord Lugo
      realm: Gawain-89


      • #33
        Originally posted by Deltanightstalker310 View Post
        Apparently this is the response being banned. Better Business Bureau thought it was funny.
        Please keep in mind, this new rate limit system is not a bug and has been added to the game to improve overall game performance for all players. This system monitors the amount of requests a player sends to our servers. When a character has taken too many actions in a short period of time, the account will receive a temporary ban.

        Heroes of Camelot is not designed for use with add-ons or third party software. Please note, we do not create add-ons to aid players within the game and they can cause issues that will greatly disrupt game play experience. If you have any additional concerns regarding this situation, please review our Terms of Service at the following link:
        IT IS A BUG!!
        Monitoring action/time is a good way to detect script/bot/cheat. but seeing so many real player got caught (including me) it seems that the action/time used by the syatem is jusr too small. Cmon... a bot/script/cheater could got 100.000 might in an hour. Use your logic pkease.


        • #34
          Banned again

          Wonder how they will compensate me for the time lost for ban??


          • #35
            Banned again

            Originally posted by Deltanightstalker310 View Post
            Excalibur 70
            In tower got warning and it said
            Violation of terms
            Now the game won't start
            Game only loads to 70%
            Another 1 hour ban.


            • #36
              Conta Banida / Conexão Instavél

              Originally posted by BOB5_70 View Post
              Same applies to me, fighting in tower suddenly a message tells me I violated TOS. Great, shards waiting to be conquered while my account gets suspended by some weird programmer's bug! Restarting the game it freezes at 70%, with no further communication.
              Acontece o mesmo em minha conta, estou desde ontem de manhã tentando jogar e aparece esse aviso de Conta Banida, fico banido por uma hora e "volta" ao normal e começa a aparecer conexão instável. Por favor Kabam resolve isso, jogo há um ano esse jogo e não utilizo de nenhum meio para me aproveitar, ou seja, NÃO SOU HACKER!!!


              • #37
                It's the same in my account , I am since yesterday morning trying to play and appears this warning Ban Bill, get banned for one and a "return " to normal and begins to appear unstable connection. Please Kabam solve this, set a year ago this game and do not use any means to take advantage of me , namely AM NOT HACKER !!!
                I'm losing the arenas that have entered and am getting back into the game and want it to be revised as soon as possible and at least the rewards of arenas , otherwise fail to play all games involving Kabam and stop doing positive advertise your games !!!


                • #38
                  Originally posted by lordlugo View Post
                  IT IS A BUG!!
                  Monitoring action/time is a good way to detect script/bot/cheat. but seeing so many real player got caught (including me) it seems that the action/time used by the syatem is jusr too small. Cmon... a bot/script/cheater could got 100.000 might in an hour. Use your logic pkease.
                  This reply from Kabam is utter nonsense. But the reply I got is even better:
                  I have reviewed your account, and it appears you are having difficulty accessing the game because you have been banned. Your recent actions in game were a violation of our Terms of Service, and action had to be taken in order to protect the gameplay experience of our other players.

                  All text in the game must follow the guidelines of our Terms of Service. This includes, but is not limited to:
                  - World Chat
                  - Alliance Chat
                  - Messages sent to other players
                  - User names, City names, and alliance names

                  If you have any additional concerns regarding this situation, please review our Terms of Service at the following link:

                  I apologize for any confusion you may have experienced with this matter, but our Moderation Team has reviewed this matter thoroughly and determined this to be the best course of action. At this time, we cannot provide any further information regarding this. The decision made by our moderation staff in this instance is final and not open to appeal.
                  So, exploring the freaking tower is against their terms of service? So why do they have events to encourage me exploring it?
                  And the 'Moderation Team has reviewed this matter thoroughly' - rofl, lol, lmao, etc.

                  They have done ****! I have no idea what they changed about the game, but connectivity is so bad, it's hardly playable anymore - timeouts, weird error messages, crashes, and suspended accounts - because their server is obviously overloaded. But as is typical for Kabam, instead of dealing with the real problem they're trying to put the blame on their customers! This is really rich. This is absolutely not the way a respectable company reacts.

                  It reminds me about the time when all the top player accounts on our server were hacked. Naturally, Kabam was totally innocent in all this. Ridiculous!

                  I think I'm out. This game has reached it's maturity, anyway. The new ad-bombardment looks like desperation to me - a final surge before the collapse, trying to rake as much money in as they can. A pity, nobody told them that this kind of obnoxious pop-up ads does nothing but alienate their customers. I'll just go play something else.


                  • #39
                    i also just got banned. For playing in the tower. Great job Kabam! This issue has been ongoing for at least two weeks and instead of fixing it, you add an event that uses the tower so more people can get banned for no reason other than playing in an event you created. So done with this game. Glitch after glitch after glitch. Too many to name here. Good luck everyone! Whatever you do, don't spend money on this game.


                    • #40
                      I just got banned for 1 hou

                      I want my account back or I'm going to Google I'm tired of glitches and now I get banned for playing spend allot of cash for your game
                      Repo337 name forgot server since I can't log in


                      • #41
                        Originally posted by call8675309 View Post
                        I want my account back or I'm going to Google I'm tired of glitches and now I get banned for playing spend allot of cash for your game
                        Repo337 name forgot server since I can't log in
                        Wait the hour and it'll be back. It's a bug. Nothing they can do for you until they fix it globally.


                        • #42
                          Just got ban also, I don't even want to wait the hour, ridiculous


                          • #43
                            Got same issue while exploring tower. Pls help KB


                            • #44
                              Conta banida

                              Kabam, tenho minha conta a pouco tempo.
                              E viro noites e noites jogando pra fechar rapido as arenas, agr vou entrar na minha conta pra fazer jogar na torre e minha conta está banida.
                              Eu nunka usei rack nem nada do tipo, nem gastei dinheiro com isso.
                              Por favor espero uma resposta urgente.


                              • #45
                                Help me

                                Kabam , I have my account the short time.
                                And turn night after night playing to quickly close the arenas , agr 'll logged into my account to make playing in the tower and my account is banned.
                                I used nunka rack or anything , nor spent money on it.
                                Please expect an urgent answer.