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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Dragon Dominion Time and Competition

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  • Dragon Dominion Time and Competition

    Attention Gaea,

    I am contacting you from the alliance E√iL Liπle Fu?ks in Ahti realm. We have been avid participants in the Dragon Dominion competition. We have won the last 8 competitions in gold tier in a row, and although we really enjoy this aspect of the game, we need to bring to your attention some issues.

    The current time is unacceptable. The majority of our realm and competition are from North America, and the competition begins when they are still at work. The time has changed a few times, and you must have seen a drop-off in participation with this most recent time slot. When DoA was first set up, players were dropped into realms based on their geographical location, surely you can still see where the majority of players live.

    Having the competition for 7 consecutive days is too much to ask of your customers- it's a two hour long commitment to compete. I would suggest having it on weekends only, or return to the previous "every other day" format. Already it is obvious that players are frustrated with the time, and if the issue is the addressed you will continue to see drop-off in participation.

    I propose that you make the competition for Friday, Saturday, Sunday for two weekends and one day during the week, or even have the final round the following weekend, instead of every day for 7 days. That way regardless of the time, more people will be free to play it.

    Lastly, the tiers have some serious flaws. Teams with little to zero player participation stay in gold and have no chance to win, and the same few large teams compete against each other every time. It has become tedious for many of us. I would suggest changing the teams in each division on a more regular basis, or creating more tiers across more realms.

    I hope you will hear our concerns and consider adjustments to the Dragon Dominion. It has been one of the best additions to DoA, and we want to continue to support it.

    Thank you



    Gaea reply (via email)


    Thank you for contacting us. I understand that you have concerned regarding the AVA time in the game. I agree that our service was not on par with the level you?ve always been accustomed. I really appreciate you taking time to let us know about your thoughts.

    We have set the standards way too high that even we sometimes fail to meet them. Currently, our game is running at UTC time zone as we have players from different parts of the world. However, I will make sure to forward your suggestion directly to our game designers so that they have a look at it and make the necessary changes. I hope to provide you with the best level of service you deserve as a Gaea customer and gamer. I won't be able to assure you of anything as of now, however, most of the features in the game are implemented after receiving valuable suggestions from our players. I know, this won't be of much help now, but I hope it will be helpful in the long term. We are always looking for ways to improve the game after considering valuable suggestions from our players. After all, the games are for the players, and we wouldn't be anywhere if not for you. We really appreciate your understanding in this regard.

    If you have any further concerns, please feel free to write back to us and we will be glad to assist you ahead.

    Best Regards,
    Your Gaeamobile Support

  • #2
    Hi Lolita (ELF) !

    Thanks for your feedback. I am really sorry for the inconvenience. Can you tell me the ticket number?
    Best regards

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