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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Weekly Notes

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  • Weekly Notes


    This below is an example of one of the regular updates our Community Manager (CM) Orange Eagle shares on the official DHD Discord server.

    These notes are mainly responses to requests made by players, but can also be updates on bug fixes, maintenance, ingame events and social media competitions

    I will try to post them regularly when received. Keeping them in the one thread, so they are easier to find Likes and comments are appreciated, we would love the feedback !


    Weekly Notes 29/07/2021

    Bugs & Fixes:
    -Divine Majesty for Gold Dragon:
    There was an issue where it was not working for some players. This has now been fixed.

    -Golden Dragon Armor Chests:
    Players who encountered the issue with the chest and didn't receive the items in the chest should have received their items. If you haven't please reach out to the CM or the mods on Discord* and we will assist you with getting your items.

    Updates on past requests:
    -Increasing daily farmable items:
    CM going to ask the rest of the game devs to increase daily farmable items and will follow up on this.

    Upcoming events:
    -Anniversary Event:
    No details to share just yet. Players can expect the event to start soon next month.


    New requests:
    Q. When will the Golden Dragon be farmable and Golden Dragon armor available in Grodz Campaign?
    A. This will not be implemented immediately, definitely not next month. GM will continue to follow up on this and players will be notified ahead of time when this will happen.

    Q. When will Klaasr and Sotiris be added to an Exclusive Generals pack and be part of the regular Exclusive Generals rotation?
    A. The team said they were going to check with the rest of the devs on this. GM will follow up on this but I'm positive this is coming soon.

    ---

    *Tip: to save time, always best to write to Customer Support via the game Settings/Help/Contact support or by email ( [email protected] ) so you have the ticket number ready when you contact Orange Eagle or a Discord moderator

    For more weekly notes and updates, don't forget to visit Gaea's official DHD Server! Here's the invitation for you to share:
    https://discord.gg/DragonsOfAtlantis
    Ceridwen
    (forum moderator)
    Discord ID: Ceridwen#5518 (if my forum inbox is full)


    * Moderators are not Gaea staff or employees, they do not have access to player accounts or other personal details. They are players like you, who have volunteered to help other players with game issues and/or to help facilitate communication between Gaea and all players

  • #2
    Weekly Notes 5/08/2021

    Bug fixes and corrections:
    -Wording change "alliance fortress" to "Alliance Turret " in 3rd Garrison queue: this will be fixed this week.

    Updates on past requests:
    -Returning Ceasefires to Alliance Login Rewards:
    CM Orange Eagle will be following up on this as he needs to discuss this further with the rest of the team.

    -Changing Z-Boss (Zyrvorthian) prizes:
    The team has plans to add different items to the prizes list. For example, special items for the Anniversary Event coming up soon will be added to the Zyrvorthian event as prizes.

    -ZBoss for New Realms Remiel and Telantes:
    The team will get back to the CM on a release date soon.

    -Optimization of feeder Generals and General packs:
    (i.e. if old generals with UPKEEP skill like Acinia can be removed and replaced with newer 2* or 3* like Dulimines, Kephissa and Circe, which are rarely seen in the lineups)
    CM brought it up again, team seemed fine with doing this. No timetable on when this will be implemented, but he will check back in with this topic next week.

    New requests:
    Q.When will the 4th skill of Paradise dragon and of the new Golden Dragon be added to Dragon Skill items or Super Dragon Skill items?
    A. This will be released in the immediate future but it will be added in the game. CM will follow up on with the team about a target date on when it will be added.

    Q. Could the Essence of Sky be added as an exchange item in the Deepsea Corps exchange?
    A. No plans to implement this feature.

    Q. Can General quarters limit be increased to 1500 or more?
    A. Team is running into issues implementing this. No timetable yet on when it will be implemented but CM follow up on it.

    Q. Is there an easier way to view those participating with or without reinforcements? Maybe an icon in the members list?
    A. The team will discuss adding an icon in the members list and I will follow up on it.


    ---

    Remember to visit our Discord for all the latest updates!
    https://discord.gg/DragonsOfAtlantis
    Last edited by Ceridwen; 08-05-2021, 12:52 AM.
    Ceridwen
    (forum moderator)
    Discord ID: Ceridwen#5518 (if my forum inbox is full)


    * Moderators are not Gaea staff or employees, they do not have access to player accounts or other personal details. They are players like you, who have volunteered to help other players with game issues and/or to help facilitate communication between Gaea and all players

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