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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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  • Complaint

    Dear Gaea Mobile
    We would like to express our deep respect and we are looking forward to the consideration of this appeal.
    During the years of participation in your project , we are an active players have accumulated a number of complains about the game. Which we have tried to solve all these years, but, unfortunately, did not find an adequate response from the representatives of your support. Below is a list of complains that require immediate solution:
    ? a very expensive cost of the game currency (Rubies) we understand that this is due to the fall in exchange of our currency, which means something must be done about it.
    ? extremely small chance of getting the Master's potion and Legendary generals;
    ? Armory leveling and the generals, at high levels the chances are extremely small, and this fact does not give the motivation to continue using your product. In other words, a desire to play every day is less, because development prospects are minimal, and the difference between tops and medium-sized players is increasing;
    ? monotonous tournaments . Every day are the same tournaments with the same prizes which we got tired of and no particular desire to take part of them;
    ? the starting time of AvA for the people of the European part is extremely uncomfortable (optimally would be great for the arena to start at 17:00 pm (game time) and the beginning of AvA at 18:00 pm ( game time)
    ? extremely unbalanced system of generating the opponents for the AvA . Strong opponents who already passed the merger, playing with young servers - as a result, there are the same leaders every time;
    ? No compensation to the users of an iPhone 4, who were not able to access the game for 1,5 month
    ? extremely incomprehensible work of the technical support staff: Issues resolving takes a long time, more often, we hear the answer that it is the competence of developers, rather than support staff, and the ticket considered closed. We are interested in resolving the issues not in the useless correspondence with no visible result. More often the support team is trying to get us into the endless conversation the only purpose of that is to make us to give up on solving the problem.

    Considering all of the above and our inability to influence on a development of this project, we as representatives of the active part of the Russian servers decided to start more decisive action:
    ? Exactly one day after the dispatch of the collective message we will stop investing in to this project (we are well aware that it exists, including the expense of our investments);
    ? the main servers (Софкл (Sofkl) ,Diaprepes, Атлант (Atlas) , Зевс (Zeus) , Левиафан (Leviathan) , Посейдон (Poseidon), Киклопы (Cyclopes) , Марс (Mars) will stop coming into the game for a week, if at the end of this week, the situation does not change, we are ready to continue this action till deleting this game (analogues we know).

    Summarizing all the above.
    The level of dissatisfaction with your policy which has outgrown all possible limits, and we are ready to take decisive action till removing the game.
    We are ready for dialogue and are ready to come to a reasonable compromise. We sincerely hope that our appeal will not go unheeded.
    We apologize in advance for any harsh statements about the discontent policy and sincerely hope that this is just a general lack of understanding.
    Sincerely, your players and representatives of the active part of Russian servers.
    Last edited by Avrora666; 10-03-2016, 07:24 PM.

  • #2
    !!!

    Exellent!!!

    Comment


    • #3
      игра не оправдывает вложенные усилия

      Очень жаль, что даже усердное накопление золотых и эксклюзивных жетонов не является гарантией получения легендарного генерала. За время существования сервера киклоы, мне удалось получить ТРИ легендарных генерала.
      Также ужаснейшие проблемы с дд. Несмотря на проведенные тех работы, все так же пропадают марши, не видны отчеты. Это доставляет много злости и раздражения всем игрокам, которые просто уже устали так играть!

      Comment


      • #4
        many issues

        I'm still getting a runaround on a 5* guarnteed general.. different excuse each time, was not a guaranteed even though ss show it was...now gaea says I'm ineligible for event.. game had issues with kabam but gaea is not even trying.. they take our money and refuse to make good on their offers.. good luck Russian realm...hope gaea will listen to your complaints and honor their offers and repair serious game issues.. I can't play AVA because time in America is when most are working.

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