Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
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- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Sanctuary Expedition FAQ

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  • Sanctuary Expedition FAQ

    A new minigame is on its way! As announced in the v11.4 update release notes, it will be appearing soon in our cities. Stay tuned!

    Sanctuary Expedition FAQ

    1. Basic Gameplay Introduction
    (1) In this minigame, players need to help the little Dragon pass the level. Players can decide the number of steps forward (or backward) by rolling the dice at the bottom right on the map. Each step requires 1 Energy.

    (2) Within the limited time (1 hour) and before the Energy runs out (up to 60 points), helping the Dragon pass the level will be seen as a success. If the time or Energy runs out but the exploration is not complete, the Expedition will be considered a failure. If you tap the exit button in the middle of the game, it will be regarded as giving up and the Expedition will fail.

    (3) Players can challenge once a day for free and refresh 10 times for free. The refresh time is daily at 0:00:00 UTC.

    2. Opening Time and Event Entrance
    This overall game is not time-limited although it does have limited time aspects. Players can enter via the icon in their own city, or they can enter the Sanctuary Expedition from the function bar on the right side of the screen.

    3. Levels
    (1) Players can choose 4 kinds of levels to challenge: Jungle, Island, Mines, and Volcano; each has three levels of difficulty, the higher the difficulty, the better the rewards. Only one difficulty can be set for each Expedition. Difficulty is random and can be changed by refreshing.

    (2) Players can pick up Energy Items and Advance Items (do not consume Energy) during the Expedition process to help the Dragon clear the level, or they may encounter traps, obstacles, etc. that can roll back progress or deduct Energy.

    (3) Each time a level is unlocked, item location and type will be randomly generated on the map.

    (4) Exclusive levels will be opened at an optional time. For the specifics, please refer to in-game information.

    4. Expedition Items
    The Items received during the expedition will be stored in the "Items" section. Using the items can help the dragon to pass the level. If you want to use more Items, you can spend Rubies in the "Items" section to help you successfully complete the Expedition.

    5. Rewards
    There are three types of rewards in this game: Expedition Reward, Clearance Reward, and Achievement Reward. You can get expedition rewards by participating in the Expedition. When completing an Expedition you can get Clearance rewards. Finally you can get Achievement rewards by completing tasks in the Achievement system. Rewards obtained can be exchanged for various Items at the "Exchange".

    **Please note that these images are for display only, and may vary based on device and game conditions.