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DOA app automatically put city on defend mode

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  • DOA app automatically put city on defend mode

    Anyone else had this problem? I never, ever have my city on defend mode. Today the game did it itself & I got wiped from 11million power down to two Gutted ain't the word. Is this a glitch/bug? Any advice would be welcome before I just delete the game. I spent ages building up

  • #2
    Originally posted by Krycek Music View Post
    Anyone else had this problem? I never, ever have my city on defend mode. Today the game did it itself & I got wiped from 11million power down to two Gutted ain't the word. Is this a glitch/bug? Any advice would be welcome before I just delete the game. I spent ages building up
    It's a known glitch that kabam is aware of...those who have experienced it have submitted bug reports only to have kabam say it shows them clicking defend on/off EVEN THOUGH it's at times when they were logged off (aka there's a logout time and then prior to next login it shows defend switching).

    Part of it is a visual issue, and I've heard has something to do with taxes being at 0% or low taxes and no theater. So if that applies to you, submit a bug, pray kabam actually reimburses you and hope for the best.

    Comment


    • #3
      Known Glitch

      Kabam know, they do nothing so prepare for disappointment. Ways to avoid a repeat and protect your friends. Dont have tax set to zero, do not leave spies on your custom wall and nothing else. If they are timing the spies there is nothing you can do I'm sorry but we haven't figured out how to protect from that. Clues if it was timing spies you will have more sentinal warnings than spy reports. Good Luck

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      • #4
        **This is a serious in game bug/glitch issue, I'm posting my suggestions and thoughts to help those experiencing it, kabam leave this post up as it may help those, and may help you better diagnose and resolve the bug/glitch**

        The issue has been happening at increased rates on Delphinus realm. It's happening to players who are troop huggers, aka those who never wall or fight, especially.

        I've spoken to several who've showed me the correspondance from kabam, saying they put it on defend. For those glitched-walled, kabam offers speed ups....where they SHOULD be offering a complete restore of their account. Several of these people have lost THOUSANDS of dollars in game troops!

        What can I suggest? Well obviously you can't put a wall on defend or anything if you've logged out or closed app. Be sure to refresh app (either close it and reopen) or go to settings, then "force refresh" and check your wall before closing for the day/night. Screenshot often! Make sure the server time is shown also.

        I'm also finding people who leave a custom wall up overnight, after the custom wall is destroyed, somehow it triggers a full wall. I've heard multiple issues dealing with either spy+nightshade dragon hits in some fashion to trigger it. I've also heard that having 0% tax rate with no theater triggers it. I've also heard and seen that the game is "glitchy" in regard to clicking. Have any of you ever tried to click one thing in game and it opens something else, OR you click something on a pop up window and it triggers something below it? Be aware of this issue.

        When you are zeroed and absolutely are sure you didnt leave it up (aka you don't wall ever) when contact kabam do the following.
        1. Make sure you screenshot often showing server times and evade or custom wall. If you have storage space issues on device, use mega or dropbox so you can backup for free.
        2. Be sure to reference and ask for logout times, login times, activation of wall (either custom or full wall) and evade. This includes inactivity time. Some of us can press home screen and game runs in background still, this shows on their end as you logged in but not doing anything, aka not opening boxes, not swapping screens, not pressing any buttons or doing anything. Make sure to logout!
        *On kabams end they DO have logs showing when you go in, go out, and press any button such as evade or wall. They may not want to share this information with you, but IF you screenshot what things are set at before logging out (aka evade or custom etc) AND then you are zeroed during the night...obviously something glitched or happened. In this regard their log SHOULD then show your logout, with NO activation time for full wall OR an activation of the full while after you logged out, aka it glitched. It may also show on their end you did NOT put a wall up, yet somehow were suddenly attacked and were full walled already.

        To all of you experiencing this issue, screenshot often, keep track of your login/logout times and or when you are hit and did NOT select a wall yet it walled. Keep a list and log, and when you submit ticket to kabam include that information. When they send you that automated ticket email, respond to it with the exact same information you submitted in ticket (else they tend to close your ticket on you). Hopefully with enough information they'll narrow down the bug/glitch and resolve it. Make sure you refresh game and "evade" is on. It's only a temporary fix, but with all of the issues happening lately, this has gotten ridiculous and needs to be addressed asap. The players experiencing this problem need, and legally should be entitled to a full restoration of their account. Denial of said issue is becoming an ongoing problem.

        Note, you can go on kabams main site and get their contact email and phone number, if you are experiencing this problem I suggest you contact them directly, and do anything within your power to explain, provide information (and screenshots) to help this issue be resolved!

        As of now I have yet to hear kabam even acknowledge this issue and that they are working to resolve it. I have heard they're trying to fix the reports not showing levels though (completely separate user interface issue).

        Comment


        • #5
          There is an issue currently being experienced by players who either leave up a custom wall and it trips over to full wall, OR a glitch that is ocurring while players are offline causing their full wall to go up. This seems to be experienced by many players who NEVER fight and NEVER wall in the first place! I've seen logs from kabam support showing times logged from server showing a wall going up (custom wall) then full wall within a minute after. What I don't see is login/logout times nor am I seeing an acknowledgement on kabams end, just complete denial.

          Kabam, if you have THAT many people coming forward expressing concern, don't you think maybe you need to look into this issue? OF COURSE it's going to show log that full wall is up or a wall went up...duh, it logs it when it activates. The issue is it's activating when players ARE NOT the ones activating. OR in the situation where evade does not take. Yes you can say refresh game etc to sync with server, that is possible, but what is the actual issue at hand. I've seen more people zeroed that claim to have been bugged whom NEVER fight in the past few weeks than I've seen in months. I'm sorry, but for those zeroed by this bug, offering a few speedups is not satisfactory...you should be completely restoring their account prior to the bug.

          I would make this a priority! Your player base spending their hard earned money is going to trickle away and quit. Time to step up to the plate for customer service, these poor individuals are suffering!

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