Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
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- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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everything still looks lvl1

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  • everything still looks lvl1

    everything is at lvl 20 or 9 and everything looks like lvl1! except the dragons. I play on iPhone 4 and someone side its my HD settings but I looked in settings and I couldent find anything like that . its not fair that everyone els castles are at lvl20 size but mine s a lvl 1 size anyone help???????

  • #2
    Don't worry. You are not the only one. I'm with you on this one. They need to fix it.


    • #3
      Ya I too have faced that problem. Many of my friend in the realm too face that problem. Kabam plz look at it and I hope u would take actions to solve. Thanks in advance


      • #4
        I play on an Ipad, but had similar problem after I reinstaled it.
        I cleaned the Ipad's memory (the real cause of the game crashing in my case), reinstaled the game for the second time and everything was back to normal.
        Not sure if it'll help you.


        • #5
          Found out my tablet had a virus. After a factory reset, evrythins bk to normal. Hope this helps.


          • #6


            • #7
              I have the same problem with my Samsung galaxy tab 3. And reinstalling didn't worked... Any suggestion?


              • #8
                Have the same problem with samsung tab2. Reported this at Kabam and this was their answer. First of all i apparently have an old device. Second, they arent gonna fix the problem because if they do, the loading time of the game takes longer and they find that issue more important than how our city looks like. Not done i say, they say, buy a new device.


                • #9
                  Ciao team di kabam volevo  sapere  se  mi potreste risolvere  un bug sul gioco di dragone of atlanti gli eredi dei draghi da quando ho cambiato il cellulare (ora ho S2 plus) gli edifici mi rimango sempre piccoli alla prima  forma ho provato  di tutto ma rimangono sempre piccoli anche  se c'è li ho a livello 19 spero  tantissimo che mi risolvete questo  bug è  aspetto una vostra risposta il mio nome utente è nemesis99


                  • #10
                    Originally posted by The Shrike View Post
                    Have the same problem with samsung tab2. Reported this at Kabam and this was their answer. First of all i apparently have an old device. Second, they arent gonna fix the problem because if they do, the loading time of the game takes longer and they find that issue more important than how our city looks like. Not done i say, they say, buy a new device.
                    Their answer is a load of bunk to be honest. I saw no change in performance going from only seeing level 1 buildings to proper building textures for the levels in question.

                    The game is just poorly optimized is all and they have no desire to fix it apparently.

                    Running Stock Android 4.2.2 on the Samsung Galaxy Nexus I saw horrible game lag with no option to enable the better graphics
                    Running Paranoid Android latest on the same phone the lag got a bit better but is identical lag wise in standard or enhanced graphics

                    I know people running on a Galaxy S5 who were seeing major lag within game as well prior to the most recent major update.