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No Fire Dragon Egg

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  • No Fire Dragon Egg

    I played the dragon vault yesterday, got the dragon egg result but no dragon egg (rubies used up).

  • #2
    FYI, the dragon vault is rigged half the time. Aka you play it and see the 9 different items, then pay your rubys/tokens and select a chest to find the results do not match the original items shown prior to you paying OR in some cases you'll see duplicate of the same item (aka the item you selected plus another chest show it even if it was only appearing once for the chests).

    If you have a screenshot proof, i'd suggest you submit a ticket asap with the screenshot so they can get you your fire dragon egg. Personally, I've done enough of the gambling for it, far far too much and no egg, so now i'm waiting til they get rid of these goofy gambling games and 800-1200 ruby costs and just sell it for the normal 200-300 rubies...many others I see on sapphire realm are doing the same.

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    • #3
      I don't have screenshot proof. I play this game on my phone for one and two, I didn't think I needed to take screenshots of the results to the dragon vault game. The responses I've gotten from support have been completely ridiculous.

      1st response. They told me the problem was because I already had a fire dragon egg and you can't have a duplicate egg so the game randomly selects something else. Nevermind that they could have checked my fire dragon keep and my item inventory and see that I have no fire dragon egg. And who would complain about this anyway? You only have one keep.

      2nd response. The game has more options than the initial 9 that you are presented with. Which I have no problem with and I didn't ask about anyway. My bug submission was that the dragon vault game clearly showed that I had won a fire dragon egg but did not give me a fire dragon egg. The support representative clearly didn't bother looking at what I was asking. In fact it seems like he was looking at what Darksider was claiming because he said I claimed the game was rigged which I never said in any of my correspondence. After this irrelevant response they closed my ticket.

      The customer service has been extremely frustrating to work with. I wonder if anyone has gotten an egg from the dragon vault game.

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      • #4
        Originally posted by Rick25 View Post
        I don't have screenshot proof. I play this game on my phone for one and two, I didn't think I needed to take screenshots of the results to the dragon vault game. The responses I've gotten from support have been completely ridiculous.

        1st response. They told me the problem was because I already had a fire dragon egg and you can't have a duplicate egg so the game randomly selects something else. Nevermind that they could have checked my fire dragon keep and my item inventory and see that I have no fire dragon egg. And who would complain about this anyway? You only have one keep.

        2nd response. The game has more options than the initial 9 that you are presented with. Which I have no problem with and I didn't ask about anyway. My bug submission was that the dragon vault game clearly showed that I had won a fire dragon egg but did not give me a fire dragon egg. The support representative clearly didn't bother looking at what I was asking. In fact it seems like he was looking at what Darksider was claiming because he said I claimed the game was rigged which I never said in any of my correspondence. After this irrelevant response they closed my ticket.

        The customer service has been extremely frustrating to work with. I wonder if anyone has gotten an egg from the dragon vault game.
        I do know of one alliance member that received it via dragon vault, not sure how many times they played to get it though. I know the vault shows two of the same item rather than fire dragon egg right? I had screenshotted that when it was supposed to give me a chronos bag, and the customer service ended up giving me the missing chronos bag. Just a thought, screenshot things in the future just in case of glitches or such like that. Let it be your assurance you get what you deserve if so.

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