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All my buildings (fortress, etc) reverted to lvl 1 size, im lvl 18

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  • All my buildings (fortress, etc) reverted to lvl 1 size, im lvl 18

    Since the upgrade to the game all of my buildings reverted to a beginning level look and size but it still shows lvl 18 on my fortress for example......but this is same for everything farms, lumbermils, garrisons, sentinel etc etc etc......any1 else having this same problem? How doi get my buildings back to the look and size they should be based on their levels?

  • #2
    since upgrade all my buildings reverted back to lvl1 looks n sizes

    Since the upgrade to the game all of my buildings reverted to a beginning level look and size but it still shows lvl 18 on my fortress for example......but this is same for everything farms, lumbermils, garrisons, sentinel etc etc etc......any1 else having this same problem? How doi get my buildings back to the look and size they should be based on their levels?

    Comment


    • #3
      High Levels buildings looking like level 1 buildings after updates

      Dear Kabam,

      My username for the game is StormCold.I play this game on Iphone. I have cities in 4 realms, Jarama(Hardcore),Orichalc,Doggerland and Emerald. I am more active in Jarama and Orichalc. For this two realms, all my high levels buildings all looked like level 1 buildings ever since the update. For example,a level 19 fortress looking like level 1 fortress and level 10 resources buildings looking like level 1 buildings.Fortunately, the game still runs smoothly and buildings is technically at the correct level but the wrong look.

      Here, I also want to thank Kabam for telling me the solution for being logged out of my account. I can now log in smoothly. Now is the problem of how the buildings look.So,I hope that Kabam can be as efficient as the last time and fix this problem as soon as possible.

      StormCold

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      • #4
        I posted same thing re same issue right b4 ur post all my buildings reverted to lvl 1 look n size ....and my fortress is lvl 18, etc etc same for all my high lvl'd buildings......I hope they fix soon.......ive had no replies yet to mine. My name is under Rakar

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        • #5
          Ps. My name on game is Rakar......pls fix this glitch......love the game. Thks

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          • #6
            Originally posted by tcwell69 View Post
            Since the upgrade to the game all of my buildings reverted to a beginning level look and size but it still shows lvl 18 on my fortress for example......but this is same for everything farms, lumbermils, garrisons, sentinel etc etc etc......any1 else having this same problem? How doi get my buildings back to the look and size they should be based on their levels?
            Yes, I have this issue too. Your not the only one. But, hopefully they will fix it.

            Comment


            • #7
              Same problem on Android, after update all images of buildings reverted to 1st lvl view. I have tried clear data and cashe but it didn't help.

              Comment


              • #8
                Originally posted by tcwell69 View Post
                Since the upgrade to the game all of my buildings reverted to a beginning level look and size but it still shows lvl 18 on my fortress for example......but this is same for everything farms, lumbermils, garrisons, sentinel etc etc etc......any1 else having this same problem? How doi get my buildings back to the look and size they should be based on their levels?
                Yeah I have the same issue, I reported it as well so hopefully that gets it some attention. Its not so much that the appearance is so important, however, it makes it harder to fin people to raid as everyone looks like lvl 1 haah

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                • #9
                  My game name is Aletik. Every since the update all buildings have reverted to the appearance of lvl 1 and I also cannot transport any rss to anyone in the alliance. When I try to transport it says "requirement not met" please help with this issue as it is very annoying.

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                  • #10
                    Yea im havin the same problem all fortresses in wild look they they are lvl 1 makes it hard to farm because u cant tell the high lvl players from the low lvl players

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                    • #11
                      So, I tried fully uninstalling the game. I force stopped it, cleared the data, uninstalled it and then re-installed it. This did nothing to fix the issue. Also, I have not heard anything, or gotten any kind of help whatsoever from support on this game. I am seriously about to say screw this game and just uninstall it for good. Of course, based on how well they have handled this situation I am sure they wont care, so I just have to ask myself. "Do I really want to play a game that breaks and the developers just shrug you off and say 'you are SOL, thanks for spending the money!'?" The answer is no, so unless I can get some results, or at the very least an acknowledgement of the issue and some sort of attempt to fix it, Im going to say goodbye to this game and hopefully convince some other people to go with me, because screw people who don't care to even acknowledge when several people are having issues.

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                      • #12
                        YES me 2 all my buildings look like lvl 1s why is this and I play on ios device

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                        • #13
                          The same problem

                          Comment


                          • #14
                            This happens to me after the latest update when playing on an iPhone 4 which is a secondary phone I use. Primarily I play on an IPhone 5. With the recent upgrade, the option to view the game in a HD version was added. If you go to settings, then general you should see an option for HD effects you can turn on or off. For those who opt to turn this off, your buildings are reverted to the size of a lvl 1 regardless what level you are. It has no effect on the game.

                            If you go to settings and under general do not have the option to turn on or off the HD quality, such as with me when I use my iPhone 4, my guess is this update requires phones that have newer iOS software, as my iPhone 4 is still running on 6.1.3. The game lags terribly but after researching it, I decided not to update my OS as many reported this only made things worse.

                            But for anyone who has all lvl 1 buildings check your HD settings as having this option turned off will cause your buildings to appear as level 1.

                            Comment


                            • #15
                              Alright, so after doing more looking into this issue I have learned a few things. After reading deliaz01's post I looked into my phone's software. I learned that for some of us who have Motorola phones, we are not getting the required OS update that works with this game. That's right, even though your phone says that it is up to date, as was my case, it is not. Google and Motorola have decided that they are not supporting the older phones. Anything older than the Droid RAZR MAXX (HD) will not be receiving any OS updates. So unless Kabam puts in the extra work to make the game compatible with the android OS version 4.1.1 and older, this game will never work right on these older phones.

                              Also, I would just like to state that since my last post, I was able to get in contact with another tech support person at Kabam, who was much more knowledgeable and courteous. He obviously wasn't able to help me fix the problem, nor was he able to tell me what the problem was, however, at least he admitted there is a problem and said that they were looking into why it wasn't working.

                              Anyway, I hope this post will help to give some people some peace of mind and answers some of their questions. I still think its kinda crappy that they just decided it wasn't worth it to update Motorola phones. Because of this, when it comes time for me to get a new phone, I will be switching to Samsung, as they seem to have no issues getting the most updated software.

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