Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

World map does not load since update

This is a sticky topic.
  • Filter
  • Time
  • Show
Clear All
new posts

  • God Angelis
    Player Name- GodAngelis
    Realm Name- Ergone
    Device you play on-PC(custom)
    System Version- Wondows 10

    Leave a comment:

  • Alysse
    Originally posted by Hannah Kabam View Post
    If you are experiencing a World map issue, please reply with the following info:

    Player Name
    Realm Name
    Device you play on
    System Version

    For example:

    Player Name: DragonMod
    Realm Name: Plato
    Device: iPad 2
    System Version: iOS 7

    Please note that this thread is only for MAP ISSUES only! Thanks for your patience everyone!
    Player Name: Lady Ella
    Realm Name: Glessic445
    Device: PC
    System Version: Microsoft 7

    Leave a comment:

  • Davecee
    Player Name: Davecee
    Realm Name: Culwich414
    Device: Acer Laptop
    System Version: Windows 7

    Leave a comment:

  • pejay61
    Raven61 culwich414 asus laptop windows 7

    Leave a comment:

  • Kalhesee
    Player Name: Phoenix
    Realm Name: Culwich414
    Device: Desktop PC
    System Version: Windows XP Professional

    Leave a comment:

  • Coldwrought
    World map not loading

    Player Name greyhawk
    Realm Name Culwich414
    Device you play on Laptop
    System Version Windows

    Leave a comment:

  • Noob_5LLFPHT
    World map not there

    Player Name Oasis 510
    Realm Name 686,159
    Device you play on samsung galaxy exhibit
    System Version 2.0.1

    For example:

    Player Name: DragonMod
    Realm Name: Plato
    Device: iPad 2
    System Version: iOS 7

    Leave a comment:

  • DUACXBosna

    This is taking to long, i'm experiencing this problem now for already 6 weeks. And how soon can you fix the shop? After the last update it seems I can't buy anything because the moneytransfer doesn't seem to work. I don't get to the point where you have to submit OK for billing!!.

    Wanna bet you have this problem sooner fixed than the black world view??

    Leave a comment:

  • Shearer9
    This is getting ridiculous now over 3 weeks and no word from kabam as whats gonna happen as you have screwed up. Kabam need to get it together there are alotof anger players and you dont seem to give a ****...

    Leave a comment:

  • Belsen
    Player Name: Belsen
    Realm Name: Blutjaspis
    Device you play on: Samsung galaxy S3 mini
    System Version: android 4.1.2
    Issue: world map is black

    Leave a comment:

  • LostMyAccount
    My account is ok. But I've figured out why some people have this problem.

    Some areas of the map just crash.
    Go to the "flores" realm. Location 0,0
    The map crashes here for me.
    I've tried this from different devices/accounts.

    So if someone had their city there it would crash when they go to the map.

    Leave a comment:

  • Celebrian2
    Player Name: Celebrian
    Realm Name: Celebrian2
    Device you play on: Samsung Galaxy S3 mini (GT-I8190)
    System Version: 4.1.2

    Leave a comment:

  • TheBigFl
    Player Name: Crystalclaw
    Realm Name: Liktor
    Device you play on: Samsung Galaxy S3 Mini
    System Version: android 4.1.2
    Issue: world map is black

    Leave a comment:

  • jfz78
    Originally posted by Alegra View Post
    Has there been any update on this issue yet? It's been over two weeks and all we can do is sit within the walls upgrading the occasional building while unaffected players launch raids on our city.
    Would be great to get an update, if this problem is analyzed and wehn we could hope to get a bugfix.

    Leave a comment:

  • ghstbanshee
    Im glad its not just my phone having this issue but seriously are they gonna fix it cause the game isnt fun if you cant do anything after a certain point.

    Leave a comment: