Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


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We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

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Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
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Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
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Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Blank screen when starting game with v5.3.1

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  • Blank screen when starting game with v5.3.1


    My screen goes blank when I try to start v5.3.1 of the game(the most recent update), no GAEA logo or anything.
    Everything worked fine in v5.3.0

    I am using android 4.2.2

    Thank you.

  • #2
    Re. Blackscreen

    Hi hhhddd,
    Thank you so much for your message.

    But which device are you using? Please specify it a bit further?

    The more information we have, the better we are able to help you.

    All the very best


    • #3
      Originally posted by Hector-Gaea View Post
      Hi hhhddd,
      Thank you so much for your message.

      But which device are you using? Please specify it a bit further?

      The more information we have, the better we are able to help you.

      All the very best
      Hi Hector.

      Similar problem observed on Bluestacks android players. Since update to 5.3.1 version game crashed with blackscreen on loading step.

      I'm using blustacks BlueStacksAppPlayer v.0.9.34, also it's not working in Bluestack2

      More thet 5 people said that they has black screen (Windows and MAC version of BS)

      I have accounts on several realms and blustacks works for me.

      Please fix it with next updates asap.
      Attached Files


      • #4
        Hi there!

        I am sorry but we do not support programmes such as Bluestacks. I have to inform you that using Bluestacks and similar apks for our games is a violation of terms of use.


        • #5
          Really, using an emulator is a violation of terms of service?

          Show me where it says you're not allowed to use an emulator to play the game via computer rather than phone/tablet to connect to and use the game?

          Might want to read your "section 2" of terms of service and familiarize yourself with your own policies. I don't see anything that covers using emulator to play the game with "bluestacks" as long as the person is not doing anything to modify the game, its apk's or anything else. You must not be aware of what bluestacks is, it is not a cheat program nor is it any way to alter game/game code or third party methods any different than a device.

          You can choose not to support connection via this android method but as far as "using bluestacks and similar apks for our games is a violation of terms of use" is false based on what you said, and on your own terms of use.

          Originally posted by Karolek View Post
          Hi there!

          I am sorry but we do not support programmes such as Bluestacks. I have to inform you that using Bluestacks and similar apks for our games is a violation of terms of use.
          Last edited by DarkSider8436; 09-22-2016, 08:50 PM.