Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
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- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Return my nova level 100?!

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  • Return my nova level 100?!

    The game make my general nova lvl 100 disapeared! Return it asap back to me.

    My name: SUSANO

    I already send a ticket?!

  • #2
    Re. Return my nova level 100?!

    Hi [email protected],
    Thanks a lot for your message. Your Ticket has already been answered.

    Please give us there the required information.

    Best Greetings
    Your Gaeamobile Support


    • #3
      Good luck

      Originally posted by [email protected] View Post
      The game make my general nova lvl 100 disapeared! Return it asap back to me.

      My name: SUSANO

      I already send a ticket?!
      I've sent 7 tickets about my general disappearing still haven't got it back


      • #4
        Arena general

        Originally posted by Hector-Gaea View Post
        Hi [email protected],
        Thanks a lot for your message. Your Ticket has already been answered.

        Please give us there the required information.

        Best Greetings
        Your Gaeamobile Support

        How about giving my general back you all stole


        • #5

          I wouldnt be surprised if the "info" they need is a screenshots of the gen ur complaining about not having.. Convenient no?

          I once got 5k gold and. 15 min speed instead of stalkers n chicken when i got 240 rubies but because i didnt take a ss i got 10 silver tokens instead... Because apparently they dont know what they offer... They even said they saw my purchase and the reward i received.. I tried to explain that THAT was the issue but without a ss they couldnt do anything.. BS

          I now waste my time taking screenshots of almost everything i do when money is involved.. Aint letting them screw me again. Its a shame i have to do that but like i said they dont even know what theyre offering us so how can they help us

          We have to help ourselves.


          • #6
            Hi guys, I reported an issue in Bronze tier in last AVA tournament (, I upload Screenshots, I did explain how we solved this manually, and after posted here, I had to send Ticket to GAEA Support, and that is GAEA Support reply to me...

            Hi there,

            Thank you for contacting us. If I understand correctly, you have some concern regarding AVA Tournament Max March Troops.

            I would request you to please provide me with the more information of the issue, so that I can investigate the issue and provide you with appropriate assistance.

            Looking forward to your reply.

            Best Greetings
            Your Gaeamobile Support
            I haven't more details or information to send, I think the issue was well described...

            I hope you get a fast solution to your issues.

            █ ▌░░▒▓ ▓ ▒░░ Anunaki / Pσρ Kσяи ░░▓ ▓▒░▒░ ▒▓